Reframe Systems
Head of Operations
Andover, MA · Exec · Full-time
Sponsorship not specifiedDetected 92 days ago
ComplianceAccountingSupply ChainLogisticsProcess ImprovementProcurementInventory ManagementPerformance ManagementCadenceRoboticsLeadershipCommunicationProblem SolvingAdaptabilityS&OP
About the role
- Our volumetric modular buildings are produced in our Andover, MA microfactory, with a growing pipeline across North America and a new microfactory on the way.
- We're reimagining the future of housing through a smarter and more sustainable system that empowers people to live better.
- This is a senior leadership role for someone who has launched and scaled complex operations, ideally in environments where physical systems, software tools, and high-velocity teams had to evolve together.
Responsibilities
- Own the launch and ramp of our next factory, from first article through full production capacity, including facility setup, process design, and staffing
- Drive factory P&L, including throughput targets, labor efficiency, quality metrics, and cost per unit
- Build the management infrastructure and organizational playbook to scale from our current team to a full production workforce, and design the repeatable system for replicating that at future facilities
- Develop and execute a multi-facility scaling strategy, including standards propagation, culture transfer, and knowledge management across sites
- Build the CI function that systematically drives efficiency, waste reduction, and quality improvement across production
- Establish and manage safety programs designed to scale with a large and growing hourly workforce
- Own operational reporting and performance metrics, and partner with our engineering and software teams to ensure production data is actionable in real time
- Own materials procurement and logistics, including inventory management and vendor relationships
- Partner with Finance to build real-time cost accounting by project and work cell, enabling accurate project margin visibility
- Recruit, develop, and retain the plant leadership team, including Plant Manager(s), Shift Supervisors, and functional operations leads
Requirements
- 10+ years of operations leadership, including at least one large-scale facility launch or ramp in a manufacturing, fulfillment, or industrial environment
- If you believe you have the skills to thrive in this role, we encourage you to apply-even if you don't meet 100% of the listed requirements.
- Partner with HR and Recruiting to build the talent pipeline and onboarding infrastructure required for high-volume hourly hiring
- Demonstrated ability to scale teams and operations, not just manage existing ones
- Deep experience operating in technology-enabled environments where software, automation, and physical operations are tightly integrated
- Track record of building operational infrastructure from the ground up, including org design, process development, and management systems
- Strong data orientation, you build systems that generate the metrics you need and make decisions based on them
- Executive presence and communication skills; comfortable in investor-facing and board-level contexts
Nice to have
- Background in high-velocity advanced manufacturing, or logistics operations
- Experience with continuous improvement methodologies (Lean, TWI, Six Sigma) applied in a startup or scale-up context
- Has navigated the "first facility to second facility" transition and understands what breaks
- Comfort operating in a company where the product is still evolving and the playbook gets rewritten regularly
- establish cadence for weekly operating reviews and decision-making.
- Assess current-state performance at FAB0 (throughput, labor efficiency, quality, safety, schedule reliability, and cost per unit) and identify the top 3 constraints driving missed targets.
- Align with the CEO and exec team on 3-5 operating metrics that define "winning" for the year, including clear owner/accountability and reporting cadence.
- Produce an initial "Factory(s) scaling plan" outline covering FAB1 launch/ramp, hiring ramp assumptions, and the highest-risk unknowns that require fast resolution.
Company info
- Reframe Systems is a Physical AI and robotics company on a mission to make high-performance housing attainable and abundant in the communities where people want to live. Through our vertically integrated delivery model and highly automated microfactories, we deliver climate-resilient homes and buildings with greater speed and predictability than traditional construction.
- Our volumetric modular buildings are produced in our Andover, MA microfactory, with a growing pipeline across North America and a new microfactory on the way. We are building a system that balances repeatability with site-responsive design, enabling homes adaptable to each site, community, and customer need. Our cross-disciplinary team brings together architecture, robotics, design engineering, software, factory operations, and field delivery to change how housing gets delivered.
- We're reimagining the future of housing through a smarter and more sustainable system that empowers people to live better. Come build it with us.
- Reframe Systems is a Physical AI and robotics company on a mission to make high-performance housing attainable and abundant in the communities where people want to live.
- Through our vertically integrated delivery model and highly automated microfactories, we deliver climate-resilient homes and buildings with greater speed and predictability than traditional construction.
- We are building a system that balances repeatability with site-responsive design, enabling homes adaptable to each site, community, and customer need.
- Our cross-disciplinary team brings together architecture, robotics, design engineering, software, factory operations, and field delivery to change how housing gets delivered.
- Come build it with us.
Visa & Work Authorization
- At this time, we are only considering candidates who are authorized to work in the U.S. without the need for current or future visa sponsorship.
Apply directly at Reframe Systems →Create a free account for alerts like thisView Reframe Systems immigration profile
This listing is sourced directly from Reframe Systems's careers page and normalized into a canonical job model.