LA28 (Web)
Senior Associate, GMS - Games Services Apps
Los Angeles, California, United States · Senior
No sponsorshipDetected 13 days ago
Project ManagementLogisticsProcess ImprovementCollaboration
About the role
- LA28 does not provide relocation assistance.
- LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games.
Responsibilities
- Help to define business use cases, requirements, objectives, and success criteria to help develop and define clear project plans and resourcing.
- Evaluate new technologies to support evolving business and capabilities requirements, develop RFPs and evaluate vendor responses, and identify necessary system advancements or additions.
- Support the development and maintenance of integrations between enterprise tools and business systems.
- Support planning, implementation, and integration of the Games management applications.
- Analyze existing business processes and make recommendations to streamline processes, create workflows and recommend automations within the solutions ecosystem.
- Triage system-related requests and provide broad day-to-day support for end users, including coordinating troubleshooting support with the technology department and vendors/partners.
- Coordinate with external service providers to manage enhancement requests, ensure support processes (issue triage and troubleshooting) meet SLAs, and ensure operational availability.
- Coordinate with external service providers and internal cyber security and architecture teams to complete and document all assurance and risk mitigation activities.
- Proven track record of managing end-to-end technical implementations. Possess technical project management skills to prioritize initiatives, control scope, manage issues and risks, and deliver on time.
Requirements
- Minimum of 4+ years of hands-on experience with administering technical software solutions.
- Proven track record of managing end-to-end technical implementations.
- Experience with structured deployments including user acceptance testing and release management.
- Self-starter with experience in defining tasks, seeking feedback, and evolving work where applicable.
- The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles' third time hosting an Olympic Games and first time welcoming the Paralympic Games.
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