Datamarkinc
Contact Center Supervisor
El Paso, Texas, United States
Sponsorship not specifiedDetected 37 days ago
Mentoring
About the role
- This role involves supervising contact center agents, monitoring performance, and ensuring that service level agreements are met.
- The Contact Center Supervisor will work closely with agents to provide coaching, handle escalated issues, and foster a positive work environment.
Responsibilities
- DATAMARK, Inc. is looking for a dedicated Contact Center Supervisor to lead our team in delivering exceptional customer service.
- As part of a dynamic organization, the supervisor will contribute to continuous process improvements and collaborate with various departments to achieve operational excellence and customer satisfaction.
Benefits
- Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary) Paid Time Off Short Term & Long Term Disability Training & Development Wellness Resources $45,000.00 annual
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This listing is sourced directly from Datamarkinc's careers page and normalized into a canonical job model.