Datamarkinc

Datamarkinc

Contact Center Supervisor

El Paso, Texas, United States

Sponsorship not specifiedDetected 37 days ago
Mentoring

About the role

  • This role involves supervising contact center agents, monitoring performance, and ensuring that service level agreements are met.
  • The Contact Center Supervisor will work closely with agents to provide coaching, handle escalated issues, and foster a positive work environment.

Responsibilities

  • DATAMARK, Inc. is looking for a dedicated Contact Center Supervisor to lead our team in delivering exceptional customer service.
  • As part of a dynamic organization, the supervisor will contribute to continuous process improvements and collaborate with various departments to achieve operational excellence and customer satisfaction.

Benefits

  • Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary) Paid Time Off Short Term & Long Term Disability Training & Development Wellness Resources $45,000.00 annual

This listing is sourced directly from Datamarkinc's careers page and normalized into a canonical job model.