West Monroe
Senior Manager, Healthcare Payer
Chicago; New York · Senior
Sponsorship not specified$30k-$50kDetected 8 days ago
Business DevelopmentProcess ImprovementPerformance ManagementLeadershipCommunicationCollaborationProblem SolvingMentoringPublic SpeakingOrganizational Skills
About the role
- West Monroe is seeking a Senior Manager to join our Healthcare Practice team.
- You will play a pivotal role in shaping client strategy, expanding our healthcare practice, and mentoring the next generation of leaders at West Monroe.
- Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Responsibilities
- Develop strategic transformation roadmaps and guide clients through organizational, process, and technology change initiatives
- Lead multidisciplinary consulting teams across multiple concurrent engagements while ensuring exceptional client outcomes and delivery excellence
- Leverage AI tools to improve delivery quality, accelerate project execution, and create greater value for clients
- Lead pursuit strategy, proposal development, executive presentations, and contract negotiations for new work, change orders, and engagement extensions
- Mentor, coach, and develop consultants, managers, and emerging leaders while serving as a Career Advisor
- Lead recruiting efforts and help attract, interview, and retain top consulting talent
- Foster an inclusive, collaborative culture through active participation in practice initiatives, leadership activities, and community-building efforts
Requirements
- Proven experience managing engagement financials, staffing, profitability, and delivery across multiple concurrent engagements
- Experience serving as a trusted advisor to executive and C-suite client stakeholders
- Ability to travel to client sites (30-50%)
- Bachelor's degree or equivalent experience required; advanced degree (MBA, MHA, MPH, or similar) preferred
- 8+ years of consulting experience working directly with healthcare clients, including experience leading large, complex client engagements
- Deep understanding of healthcare payer and/or dental plan operations, strategy, and transformation
- Demonstrated success leading enterprise transformation initiatives involving organizational transformation, operating model redesign, process improvement, technology implementation, or product development
- Demonstrated success originating new business, expanding existing client accounts, and leading pursuit activities
- Experience developing consulting offerings, methodologies, and reusable assets
- Strong people leadership experience, including coaching, career development, performance management, and team building
- Exceptional executive communication, presentation, and relationship management skills
- Strong strategic thinking, problem-solving, and organizational skills
- A commitment to inclusion and diversity, and openness to new ideas and perspectives
Nice to have
- Bachelor's degree or equivalent experience required
- advanced degree (MBA, MHA, MPH, or similar) preferred
Compensation
- Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below).
Benefits
- Our team partners with health plans and dental plans to uncover opportunities, develop clear roadmaps, and deliver measurable improvements in outcomes.
- Lead large, complex healthcare transformation engagements, overseeing scope, budget, staffing, profitability, delivery quality, and overall engagement performance
- Apply deep healthcare industry expertise to help clients improve performance, accelerate transformation, and deliver measurable business value
- Serve as the primary relationship leader for strategic healthcare clients, identifying opportunities to deepen partnerships and expand West Monroe's impact
- Build long-term executive relationships that position West Monroe as a trusted advisor across the healthcare ecosystem
- Develop new healthcare offerings, reusable assets, methodologies, and delivery frameworks that strengthen practice capabilities
- Drive continuous improvement across the Healthcare Practice by identifying new service offerings and innovative delivery approaches
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This listing is sourced directly from West Monroe's careers page and normalized into a canonical job model.