bigbang

Senior Consultant, ERP & CRM Cloud Solutions

Montreal, Quebec · Senior

Sponsorship not specifiedDetected 20 days ago

JavaScriptJavaProject ManagementCRMERPCustomer SupportResearchMentoringPublic Speaking

About the role

Our vision is for all people, in every organization, to have direct access to the information that enables them to do their best work anywhere and every day.
With headquarters in Montreal, Canada, and offices in France, Mauritius, Toronto and the United States, we aim to serve enterprises of all sizes and industries worldwide.
We welcome applicants of all races, ethnicities, religions, gender identities, sexual orientations, abilities, ages, and experiences.

Requirements

Prepare presentations for prospective clients on specific solutions or areas of expertise
University degree in software engineering, information technology, business technology management or a relevant discipline
Knowledge of an ERP application (Enterprise Resource Planning), CRM (Customer Relationship Management) and e-commerce (asset)

Company info

Big Bang is a consulting firm that helps organizations optimize and streamline processes through planning digital strategy, deploying business solutions, and creating organizational alignment. Our purpose is to create tangible value for our customers by streamlining business systems, connecting information between systems, aligning strategy with technology, and providing support to develop organizational expertise. Our vision is for all people, in every organization, to have direct access to the information that enables them to do their best work anywhere and every day. With headquarters in Montreal, Canada, and offices in France, Mauritius, Toronto and the United States, we aim to serve enterprises of all sizes and industries worldwide.
Our Commitment to Diversity and Inclusion
At Big Bang, we believe that diversity fuels innovation and strengthens our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants of all races, ethnicities, religions, gender identities, sexual orientations, abilities, ages, and experiences. Our commitment to equity and inclusion means fostering an environment where every individual feels valued, respected, and empowered to thrive. If you're excited about this role but don't meet every qualification, we encourage you to apply - you may be the right candidate for our team.
The senior consultant role at Big Bang is the expert combination of functional and technical expertise. As a Senior Consultant, you will have the opportunity to work in a multi-product environment that is industry focused and team-oriented. You will adapt existing ERP and CRM cloud solutions to customers' business processes by developing complex customizations in various programming languages (Java, JavaScript) or configuring already existing elements. You'll participate in database and systems integration between ERP, CRM, transactional websites, and various other third-party platforms. You will also lead client training sessions and collaborate with project managers and other stakeholders by phone, video conference or in person, as needed.
Big Bang is a consulting firm that helps organizations optimize and streamline processes through planning digital strategy, deploying business solutions, and creating organizational alignment.
Our purpose is to create tangible value for our customers by streamlining business systems, connecting information between systems, aligning strategy with technology, and providing support to develop organizational expertise.
At Big Bang, we believe that diversity fuels innovation and strengthens our community.
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Our commitment to equity and inclusion means fostering an environment where every individual feels valued, respected, and empowered to thrive.
If you're excited about this role but don't meet every qualification, we encourage you to apply - you may be the right candidate for our team.
The senior consultant role at Big Bang is the expert combination of functional and technical expertise.
As a Senior Consultant, you will have the opportunity to work in a multi-product environment that is industry focused and team-oriented.
You will adapt existing ERP and CRM cloud solutions to customers' business processes by developing complex customizations in various programming languages (Java, JavaScript) or configuring already existing elements.
You'll participate in database and systems integration between ERP, CRM, transactional websites, and various other third-party platforms.
You will also lead client training sessions and collaborate with project managers and other stakeholders by phone, video conference or in person, as needed.
Primary Responsibilities
Operations (60%)
Actively participate in projects by acting as a lead consultant
Analyze business processes and determine the appropriate modifications to be applied to the business solution
Complete the development of specifications and formal time estimates and solutions
Perform configuration, development, and deployment of software component modifications
Communicate regularly with the project manager on the status of the overall work in progress
Manage and prioritize time required to complete tasks
Ensure that through quality assurance activities are carried out by elaborating and performing test plans
Provide mentorship and coach consultants and interns
Take ownership and lead the project's lifecycle: sales, demo, project development, and post-go-live, etc.
Customer Service (15%)

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