Bon Secours Mercy Health
Patient Service Representative - Palliative Care
Mercy Hospital Ft Smith, USA
Sponsorship not specifiedDetected 2 days ago
Customer SupportCommunicationAdaptability
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Skills, Knowledge and Abilities: - Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members.
- At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
Requirements
- The ability to communicate effectively and professionally is crucial in this role.
- Ability to discuss patient financial responsibility, outstanding balances, payment options, and financial assistance resources with professionalism, confidence, empathy, and accountability.
- Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
- High school diploma or equivalent.
Nice to have
- Join a caring, collaborative team where your voice matters.
- As we grow, you'll grow with us.
Skills
- Proficiency in basic computer skills, including data entry and word processing.
- Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
- Attend and complete Clinic Core Front Desk Training post-hire.
- Ability to respond appropriately to patient questions or concerns while maintaining a positive, patient-centered experience.
- Skills, Knowledge and Abilities:
Benefits
- One year of applicable medical office experience.
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This listing is sourced directly from Bon Secours Mercy Health's careers page and normalized into a canonical job model.