University of Southern Mississippi

University of Southern Mississippi

Software Integration Analyst I

Hattiesburg, MS, US · Full-time

No sponsorshipDetected 55 days ago
Customer SupportCommunication

About the role

  • Monitors systems, incident and request tickets, daily scripts and reports, logs, and customer communications to prevent imbalances and bottlenecks and to ensure delivery of critical data.

Responsibilities

  • Responsible for all aspects of administration and support for selected third party and in-house application software.
  • include installation, configuring, maintaining, and support in all environments including development, QA, and production in cooperation with system administrators, developers, DBA's, architects, and the Call Center.

Requirements

  • Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship.
  • Off-hour's support and on-call availability are required.

Company info

  • Provides third-tier customer support for the customers that use supported software applications within stated guidelines and according to Service Level Agreements if applicable.

Visa & Work Authorization

  • Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship

This listing is sourced directly from University of Southern Mississippi's careers page and normalized into a canonical job model.