University of Southern Mississippi
Software Integration Analyst I
Hattiesburg, MS, US · Full-time
No sponsorshipDetected 55 days ago
Customer SupportCommunication
About the role
- Monitors systems, incident and request tickets, daily scripts and reports, logs, and customer communications to prevent imbalances and bottlenecks and to ensure delivery of critical data.
Responsibilities
- Responsible for all aspects of administration and support for selected third party and in-house application software.
- include installation, configuring, maintaining, and support in all environments including development, QA, and production in cooperation with system administrators, developers, DBA's, architects, and the Call Center.
Requirements
- Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship.
- Off-hour's support and on-call availability are required.
Company info
- Provides third-tier customer support for the customers that use supported software applications within stated guidelines and according to Service Level Agreements if applicable.
Visa & Work Authorization
- Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship
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This listing is sourced directly from University of Southern Mississippi's careers page and normalized into a canonical job model.