Transact Campus
Technical Support Engineer
Scottsdale, AZ
Sponsorship not specifiedDetected 15 days ago
SQLLinuxComplianceCustomer SupportTCP/IPDNSFirewallCommunicationCollaborationProblem SolvingAdaptability
About the role
- Illumia was built on the collective expertise of Transact Campus + CBORD, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve.
- Our success and growth are directly attributed to our people.
- Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development.
Responsibilities
- The right leaders for Illumia don't need to own the spotlight - they share credit, define success collectively, and are quick to elevate the contributions of others.
- The leaders who thrive here find energy in building something together, not in being recognized as the smartest person in the room.
Requirements
- These functions are the fundamental job duties required for successful performance.
Benefits
- Who we are: Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide.
- We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.
Company info
- Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide.
- Be a part of this exciting organization and improving the lives of people doing mission-critical work.
- Why join our team?
- We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.
- What you will be doing: As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments.
- You'll diagnose complex technical issues, provide comprehensive solutions, and ensure our customers achieve maximum value from their Illumia technology investments.
- This role combines deep technical expertise with strong customer relationship skills to deliver exceptional support experiences.
- Job Summary / Purpose The Technical Support Engineer serves as the frontline technical problem-solving expert, diagnosing and resolving complex software and hardware issues for customers in mission-critical environments across healthcare, higher education, and corporate campuses.
- This role is responsible for delivering exceptional technical support, contributing to knowledge sharing, and driving process improvements that enhance overall support deliveryl.
- Who you will work with: You'll collaborate closely with your Support Manager and fellow Technical Support Engineers within your specialized team (Healthcare, Higher Education, Payments, or Food Services).
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This listing is sourced directly from Transact Campus's careers page and normalized into a canonical job model.