CipherStaff

CipherStaff

Functional Expert - Postal

Washington, Washington, D.C · Full-time

Sponsorship not specified$120k-$160kDetected 1 day ago
SQLAPI DevelopmentAccountingExcelCustomer SupportSystems EngineeringCommunicationCollaborationProblem SolvingPublic SpeakingMicrosoft Office

About the role

  • Seeking Functional Expert in all things Postal.
  • Location is hybrid if located in DC metro area off of L'enfant Plaza metro stop or possibly remote.
  • Salary range from $120,000- $160,000 a year but will depend on experience.

Responsibilities

  •  Help develop requirements and support testing activities for mission-critical commercial systems and products of the USPS with billions of dollars of revenue.
  •  Analyze systems, applications, and new business needs of the customer and develop requirements driven by systems engineering principles.
  •  Implement system and application changes that sustain the revenues of the client, improve customer experience, cut workflow and operational costs, and bring efficiencies to the overall project implementation approach.
  •  Focused on developing mailing, parcel, and digital products solutions platforms and supporting innovation initiatives of the client.
  •  Project plans, technical solutions documents, Communications, and Risk management plans
  •  Support with weekly reporting to the client
  •  Develop plans for the releases of Business Needs Statements needing requirements for the release and dependencies.
  •  Develop agile stories and waterfall software requirements documents.
  •  Manage the workload and communicate the progress in daily meetings and weekly reports to the client and Project Lead
  •  Review, analyze, and evaluate user needs to create systems solutions that support overall business strategies.

Requirements

  • Bachelors degree.
  • In order to attain clearance, must not have travelled outside of country for more than 180 days total in the past 5 years.
  • Prior experience in either Requirements gathering/writing, API development/design, Solutions Engineering and/or product support required.
  • Must have Bachelors degree.

Nice to have

  •  6+ years of experience leading requirements planning and management activities in agile and waterfall methodologies.
  •  Must have problem-solving and consultant-type skills to recognize, analyze, and respond to business and technical problems.
  •  Must have excellent written, verbal, and developing training content communications skills.
  •  Bachelor's degree in a relevant field such as Computer Science, Business Administration, Finance,
  • Marketing, Accounting, Engineering, Economics, MIS, or a related discipline or equivalent experience.
  •  Experience in working with multiple stakeholders related to integration management, and risk management is a big plus.
  •  Ability to work independently without direct supervision of day-to-day tasks.
  •  Proficiency to work with Microsoft Excel, pivot tables, PowerPoint, and SQL will increase your success probability across different work stream.

Compensation

  • $120k-$160k

Company info

  •  Supports Customer Service communication and collaboration activities and supports internal and external customers on new software functionality,

This listing is sourced directly from CipherStaff's careers page and normalized into a canonical job model.