SHEIN
Senior Site Reliability Engineer
San Diego · Senior
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($92,400) is below the Level I prevailing wage of $105,664. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $134,347 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Software Developers" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · San Diego-Chula Vista-Carlsbad, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We are seeking a Senior Site Reliability Engineer (Official Title: Senior Site Reliability Engineer I) with deep experience operating and evolving large-scale, mission-critical systems where availability and reliability are non-negotiable.
- At SHEIN, Site Reliability Engineers are hybrid software and systems engineers responsible for keeping production services always on while enabling the platform to scale rapidly and safely.
- We are accountable for driving platform operability forward by reducing incident frequency, minimizing MTTR, and improving system resilience, efficiency, and resource utilization.
Responsibilities
- In this role, you will own and support complex services and infrastructure, ensuring they consistently meet reliability and performance expectations.
- You will work closely with global, cross-functional teams to design, build, and evolve observability and operational tooling-including metrics, logs, traces, alerting, and automation-providing deep visibility into system behavior.
- Triage and resolve production incidents, leveraging AI-assisted log analysis and anomaly detection to accelerate root cause identification; drive continuous improvements that reduce MTTR and prevent recurrence.
- Monitor and manage capacity planning and resource utilization, partnering with cross-functional teams to ensure systems scale safely while remaining cost-effective.
- Own and operate core open-source infrastructure such as APISIX, Nginx, Kubernetes, Kafka, Elasticsearch, Redis, Consul, Etcd, Zookeeper and other large-scale distributed systems.
- Develop and maintain technical documentation, including runbooks, architecture diagrams, operational procedures, and on-call playbooks.
- Work closely with global engineering teams to improve infrastructure reliability and performance through better system design and operational discipline.
Requirements
- Experience with observability and monitoring systems (Prometheus, Grafana, Zabbix, etc.) and performance analysis.
- Familiarity with Git, CI/CD pipelines, and configu
Nice to have
- Keep SHEIN's mission-critical production systems running 24/7/365, participating in on-call rotations and acting decisively during incidents.
- Triage and resolve production incidents, leveraging AI-assisted log analysis and anomaly detection to accelerate root cause identification
- Bachelor's degree in Computer Science, Information Systems, or a related technical discipline, or equivalent practical experience.
- 3+ years of experience owning and operating large-scale, high-traffic, 24/7 production systems, ideally in cloud or cloud-native environments.
- Solid foundations in Linux, networking, and distributed systems, with the ability to debug complex production issues end to end.
- Hands-on experience with incident response, troubleshooting, and performance optimization in distributed systems.
Compensation
- $92k-$149k
Company info
- Your work will directly contribute to delivering a stable, scalable, and high-performing experience for customers worldwide.
This listing is sourced directly from SHEIN's careers page and normalized into a canonical job model.