Pelago
AI Agent Engineer
New York, NY · Full-time
No sponsorship$165k-$175kDetected 131 days ago
PythonDistributed SystemsAWSGCPAzureCloud PlatformsLLMsAgentic AIA/B TestingSalesforcePatient CareCollaborationProblem Solving
About the role
- As an AI Agent Engineer, you'll identify workflows that are repetitive, manual, or unnecessarily complex and redesign them as AI-powered systems that meaningfully change how we operate.
- That might mean automating parts of compliance reviews, streamlining member operations, or replacing spreadsheet-heavy analytics handoffs with smarter, more reliable workflows.
- This is a hands-on role for someone who wants to be an innovator and change driver, applying AI to real business problems and leaving a visible mark on how the company runs.
Responsibilities
- Design, build, and deploy production-grade AI agents that connect to internal APIs, databases, and tools (Salesforce, Slack, Notion, and more)
- Partner closely with product, operations, data, and compliance teams to define success metrics, iterate quickly, and continuously improve performance
- Own meaningful problem spaces end-to-end, from discovery through delivery and iteration
- Design and evolve systems that support safe, scalable, AI-augmented development
- Use data and experimentation to validate whether solutions actually work
- Collaborate cross-functionally to balance member impact, clinical constraints, and technical tradeoffs
- You want to own outcomes, not just ship features
- Pelago is building a small AI Accelerator team to lead one of the most important transformations in our company's evolution: rethinking how work gets done so our teams can focus on the decisions, relationships, and problem-solving that matter most.
- Experience building production-grade software systems, ideally in product or operational environments, autonomously
- Hands-on experience building and deploying LLM-powered workflows: tool use, retrieval, structured outputs, orchestration
Requirements
- Experience integrating systems via APIs, message queues, or workflow engines
- Familiarity with cloud infrastructure (AWS, GCP, or Azure) and deploying containerized services
Nice to have
- Strong Python skills and experience designing event-driven or distributed systems
Skills
- Shape how we work-our tools, processes, and culture
Compensation
- $165,000 - $175,000 USD
Benefits
- Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members better manage their substance use.
- If you're passionate about AI and making an impact on the health of others, join us and make it happen!
- Build observability, guardrails, and evaluation frameworks so agents perform safely and consistently in a regulated healthcare environment
Company info
- Generous and meaningful equity package
- Full Medical, Dental, & Vision coverage
- 401k Plan
- Unlimited PTO Policy, 10 paid holidays, & company wide "Me Time" Days
- Paid maternity, paternity & new parent leave
- Flexible working environment
- Annual Learning and Development stipend to support continued learning and career development
- Wellness Reimbursement Program
- Access to Reproductive & Family Planning Care
- Substance Use Support for employees and family members
- We have a whole host of perks for our people!
- From life essentials to nice-to-haves, there are more than a few good reasons to love working with us.
- We strive to ensure Pelago employees have equitable access to healthcare, wellbeing, time away, and then some.
- At this time, we are unable to offer visa sponsorship for this position.
Visa & Work Authorization
- At this time, we are unable to offer visa sponsorship for this position.
This listing is sourced directly from Pelago's careers page and normalized into a canonical job model.