neu

neu

General Manager, Cruise

New York City · Part-time

No sponsorshipDetected 163 days ago
CRMLeadership

About the role

  • Cruise represents one of the most exciting and high-growth verticals at Fora.
  • Reporting to the CEO and managing a small team, this role combines commercial leadership, operational rigor, and strategic thinking.
  • Act as the General Manager of Cruise, owning revenue, margin, and full P&L accountability

Responsibilities

  • Build and execute the long-term strategy to position Fora as the leading modern cruise platform
  • Lead the day-to-day Cruise operation, ensuring systems, support, and processes run smoothly and scale effectively
  • Manage and develop a growing Cruise team
  • Drive advisor engagement through high-impact training, support, FAM programs, and performance tracking
  • Partner closely with cross-functional teams (Product, Tech, Marketing, Advisor Experience) to launch new programs, tools, and campaigns
  • Leverage data to track KPIs, identify opportunities, and optimize business decisions
  • Lead seasonal initiatives like Wave Season with clear planning, supplier coordination, and execution
  • Demonstrated ability to lead cross-functional initiatives involving product, operations, marketing, and tech
  • Exposure to advisor community-building or ambassador programs
  • We're forging our own path

Requirements

  • 8-12+ years of experience with proven commercial ownership (GM, Category Head, P&L leadership roles)
  • Track record of scaling a business or business line, with clear revenue and margin impact
  • Experience in startup or high-growth environments
  • Familiarity with travel tech platforms, CRM tools, or digital booking systems

Nice to have

  • Strongly Preferred

Compensation

  • We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any emplo

Company info

  • to power the next generation of travel entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering unparalleled flexibility, autonomy, and support.
  • We believe that everyone, from seasoned travel professionals to first-time entrepreneurs, can build a career that's both profitable and aligned with their passions.
  • Founded in 2021 by seasoned entrepreneurs, Fora has grown steadily since, expanding to a team of 200+ full-time employees based in downtown New York City.
  • In 2025, we announced our $60 million Series B and C investment rounds, led by Thrive Capital and Insight Partners, with participation by previous investors including Forerunner and Heartcore Capital.
  • We've also been recognized as a LinkedIn Top Startup 2024, Fast Company's Most Innovative Companies 2025 and 2023, and Built In 2025 Best Places to Work.
  • We're building the first truly unified platform for all travel needs-leveraging the best of human expertise and technology to transform how people plan and book travel.

Equal opportunity

  • Fora is committed to an equitable hiring process and an inclusive work environment.
  • BIPOC and traditionally underrepresented candidates are strongly encouraged to apply.
  • We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.

Visa & Work Authorization

  • Fora is unable to sponsor or assist with U.S. work authorization.

This listing is sourced directly from neu's careers page and normalized into a canonical job model.