Pluralsight
Product Manager - User Engagement and Lifecycle PM
Remote - USA, USA
Sponsorship not specified$106k-$139kDetected 90 days ago
Machine LearningProduct ManagementSalesforceCRMOutbound SalesCustomer SuccessCommunicationCollaboration
About the role
- This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility.
- EEOC & Accommodations Statement: Bring yourself.
- Pluralsight is an equal opportunity employer.
Responsibilities
- Onboarding: Design and optimize first-run experiences for learners, admins, and leaders that drive rapid activation and time-to-value.
- Learner Profile, History & Progress: Own the systems that surface where learners have been, what they've completed, and how far they've come - giving both individuals and leaders meaningful visibility into growth.
- Achievements (Trophy Case): Build and evolve recognition mechanics that reinforce habit formation and celebrate milestones across the learner lifecycle.
- Communications Infrastructure: Own the full suite of outbound engagement touchpoints - email, in-app notifications, and mobile push - ensuring the right message reaches the right person at the right moment.
- Admin & Leader Engagement Tools: Develop the dashboards, nudge systems, and reporting surfaces that enable company admins and people leaders to monitor, motivate, and re-engage their teams at scale.
- Account Settings: Maintain and improve preference and configuration surfaces that give learners and admins meaningful control over their experience.
- Ability to partner with analytics and data teams to define instrumentation requirements, interpret behavioral data, and translate findings into roadmap decisions.
- They deliver important features and further areas of focus that align to our company strategy.
- Their role is to help identify and build frictionless points of engagement with our users.
- Design and optimize first-run experiences for learners, admins, and leaders that drive rapid activation and time-to-value.
Requirements
- Experience as a Product Manager for SaaS or software products
- Experience working with cross-functional Agile teams comprised of Engineers and Product Designers
Nice to have
- Experience owning lifecycle or engagement products at a SaaS company, with demonstrable impact on activation, retention, or re-engagement metrics.
- Familiarity with CRM, marketing automation, or notification platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud) and how they integrate with product surfaces.
- Experience designing or iterating on onboarding flows, progress tracking, or achievement systems with measurable outcomes.
- Comfort operating across both end-user (learner) and admin/B2B buyer personas within the same product surface.
- Experience collaborating with GTM, customer success, and marketing stakeholders on lifecycle campaigns and in-product communications strategy.
- Familiarity with mobile notification infrastructure and cross-channel communication coordination is a plus.
Skills
- Actual compensation will depend on location, skills, experience, and other factors.
Compensation
- The annual US base salary range for this role is $106,000 - $139,400 USD.
Benefits
- We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose.
- Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more.
- We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.
- Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report.
- Additional benefits and bonuses may apply.
- A Product Manager works to roadmap and deliver core functionality that helps our customers improve their learning and business outcomes.
Company info
- Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.
- Physical Requirements:
- This role is primarily performed in an office or home office setting and involves standard computer-based work.
- EEOC & Accommodations Statement:
- Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce.
- Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning.
- We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.
- We are mission-driven, shaping the future of tech upskillling and delivering impact that matters.
Equal opportunity
- equal opportunity employer.
- If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation.
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This listing is sourced directly from Pluralsight's careers page and normalized into a canonical job model.