Umusic
Coordinator, Production Operations
New York, New York
Sponsorship not specified$41k-$55kDetected 20 days ago
Outbound SalesExcelSupply ChainLogisticsERPCustomer SupportCommunicationCollaborationOrganizational SkillsMicrosoft Office
About the role
- Established & headquartered in Philly, Famehouse powers eCommerce for UMG's labels, artists, and Bravado, along with a select roster of 3rd party clients.
- The coordinator is responsible for maintaining visibility to all inbound and outbound shipments, driving KPIs for On-Time Delivery and end-to-end cycle time, and ensuring all documentation and ERP updates are accurate and current.
- Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Responsibilities
- We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries.
- We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
- Our success & culture is fueled by collaboration-both within FH and with our partners.
- Enter and maintain updates for each style and order in Navision (ERP) or shared drives; track goods on order, in production (WIP), and in transit to ensure timely delivery.
- Maintain accurate log sheets and dashboards of daily movements and transactions within product management systems and ERP.
- Perform goods receipt on all incoming products and components into the ERP system.
- Follow up with vendor and 3PL partners to ensure on-time shipment and accurate delivery documentation.
- Manage outgoing and incoming packages to and from vendors, ensuring materials are properly labeled and distributed for internal review or production use.
- Collaborate cross-functionally with Product Development, Logistics, Finance, and Brand Management to resolve issues such as shortages, damages, or specification discrepancies.
- Maintain an organized view of outstanding production orders and related unfulfilled shipments.
Nice to have
- College degree preferred
- Experience in Navision (Microsoft Dynamics) or similar ERP system preferred
- Proficient in Excel, including V-lookups and Pivot Tables
- Proficient in Microsoft Office and Adobe products
- Strong attention to detail and organizational skills
- Ability to work in fast-paced, deadline-driven environment
- Excellent communication and cross-functional collaboration skills
Compensation
- $40,520 - $55,016
Benefits
- Comprehensive medical, dental, and vision coverage
- Including 100% coverage for out-patient in-network mental health services
- Fertility coverage for eligible medical plan participants
- Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
- Student Loan Repayment Assistance and Tuition Reimbursement
- 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
- Flexible Paid Time Off (PTO) for exempt employees
- 3-weeks PTO for non-exempt employees
- 10 Company Holidays (including Juneteenth and Wellbeing Day)
- Generous paid parental leave for every type of parent
Company info
- We are UMG, the Universal Music Group.
- We are the world's leading music company.
- In everything we do, we are committed to artistry, innovation and entrepreneurship.
- We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist's owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.
Visa & Work Authorization
- Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.
This listing is sourced directly from Umusic's careers page and normalized into a canonical job model.