Fullbay

Director, Revenue Operations

Phoenix, Arizona, United States · Director

Sponsorship not specifiedDetected 45 days ago

SparkData AnalysisCRMSalesForecastingProcess ImprovementCustomer SuccessCadenceLeadershipCommunicationCollaborationProblem Solving

About the role

Headquartered in Phoenix, AZ, Fullbay is the number one cloud-based shop management software for commercial repair shops and is growing fast.
This is an exciting opportunity to join a high-performing team and help shape the next phase of growth for the company.
This strategic leader ensures that all revenue-generating teams operate efficiently, share unified data, and follow consistent strategies to accelerate pipeline growth, improve forecasting accuracy, and maximize lifetime customer value.

Project lead the end-to-end implementation of a new quoting and subscription platform, ensuring seamless integration between the CRM and core product systems to improve efficiency and data accuracy.
Ensure alignment and collaboration between marketing, sales, and customer success teams to drive end-to-end revenue growth.
Lead forecasting and performance analysis processes to inform executive decision-making.
Deliver actionable insights and recommendations to optimize revenue strategy and operational efficiency.
Standardize processes for lead management, pipeline development, deal execution, and renewals.
Manage and mentor the RevOps team, fostering a culture of collaboration, data-driven decision-making, and continuous improvement.
Partnering with applications team to streamline full tech stack across Sales, Marketing, and Customer Success (Onboarding), ensuring each team has the right tools to succeed while continuously identifying opportunities to drive efficiency and enhance performance through automation and AI
Collaborate with Sales Enablement to develop and operationalize sales playbooks
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Excellent communication and presentation skills, with the ability to effectively communicate data insights to non-technical stakeholders.
Strong analytical and problem-solving skills with the ability to turn complex data into clear, actionable insights.
Strong understanding of business processes and KPIs, with the ability to translate business needs into BI solutions.
Experience with SaaS or subscription based business models, as well as PLG or e-commerce.
Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field.
10+ years of experience in a Revenue Operations or Sales/CS Operations leadership role
Proven experience driving cross-functional alignment in a high-growth SaaS or B2B organization.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds.
Provide timely updates on project progress, changes, and any potential issues.
Establish timelines and milestones, and allocate resources accordingly.
Assess and manage project risks, ensuring proactive solutions are in place.

Oversee all GTM processes, including process optimization, sales variable compensation, territory management, forecasting, and the operating cadence

Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
Build and maintain comprehensive dashboards to monitor revenue metrics, pipeline health, and conversion rates.

At Fullbay, our mission is simple - to create safer roads for our families and yours.
As leaders in the heavy-duty repair industry, we power shops with technology that helps them run smarter and more efficiently.
As an AI-First company, we invite artificial intelligence to eliminate friction, spark innovation, and drive efficiencies in every conversation- for our teams and our customers.
Position Overview:
As the Director of Revenue Operations, the role is responsible for aligning and optimizing the processes, systems, and data that drive revenue growth across marketing, sales, and customer success.
Primary Duties &

This listing is sourced directly from Fullbay's careers page and normalized into a canonical job model.