Ping Identity
Technical Account Manager
USA - Remote
Sponsorship not specified$120k-$140kDetected 49 days ago
JavaLinuxOAuthProduct ManagementProduct StrategySalesforceCRMCustomer SuccessTCP/IPLeadershipCommunicationOrganizational Skills
About the role
- One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
Responsibilities
- We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity.
- Employee Resource Groups that create a sense of belonging for everyone.
Requirements
- Understanding of Java and knowledge of web technologies
- Must have a minimum of 5 years' enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role
- Experience with SFDC or equivalent CRM systems
- Proven track record in managing relationships with large enterprise clients
- Experience with Identity Management, Access Management or Federation
Nice to have
- Experience with Ping Identity solutions and APIs
- Experience with Windows and Linux operating systems
- General networking knowledge of protocols like HTTP/S, TCP/IP
- General knowledge of protocols such as SAML, OAuth, or OpenID Connect is a plus
- Bachelor's Degree in Computer Science or equivalent experience
Skills
- It's something that inspires our company.
- People don't come here to join a culture that's built on digital freedom.
- They come to cultivate it.
- Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want.
- Without friction.
- Without fear.
- Provide clients with technical recommendations and best practices for Ping solutions based on their identity and security needs
- Assist with over-the-shoulder configuration help on features and flows
- Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance
- Assistance in planning, strategizing roll-outs and upgrades for platform adoption by the customer
- Provide product demonstrations of Ping technologies
- Provide feedback to Product Management for future products or enhancements based on trends and requirements
Compensation
- $120,000 to $140,000
- In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above.
- Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Benefits
- We believe in and facilitate a flexible, collaborative work environment.
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together.
- Competitive benefits and perks.
- Commuter Offset (Specific locations)
Company info
- A company culture that empowers you to do your best work.
- Regular company and team bonding events.
- Global volunteering and community initiatives
Equal opportunity
- We are an Equal Opportunity/Affirmative Action employer.
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This listing is sourced directly from Ping Identity's careers page and normalized into a canonical job model.