Doordashusa

Doordashusa

Associate Manager, Strategy & Operations for Marketing Products, In-Store

New York, NY; Miami, FL; Washington D.C

Sponsorship not specified$105k-$155kDetected 6 days ago
Data AnalysisData VisualizationProject ManagementStakeholder ManagementEmail MarketingSalesforceCRMFinancial ModelingLogisticsResearchLeadershipCommunication

About the role

  • This requires managing every facet of commercialization, including coordinating legal terms, establishing product naming conventions, drafting FAQs, defining sales positioning, and driving pricing and packaging strategies.
  • You're excited about this opportunity because...
  • The Strategy & Operations team at DoorDash is the driving force behind the In-Store business line's long-term growth and operational excellence.

Responsibilities

  • Own the end-to-end strategy and commercialization of our marketing SKUs (Email, Text/SMS, and WhatsApp Marketing) globally.
  • Manage everything from MVP definition and legal terms to FAQs, sales pitching, and pricing & packaging-and, once live, drive adoption, attach rate, and revenue growth across the portfolio.
  • Spot gaps and unmet merchant needs, build the business case for new products, features, or channels, and define the initiatives before they are handed to you.
  • Bring people together, gather requirements, manage strict timelines, and drive complex initiatives forward without direct authority.
  • Develop deep fluency in the mechanics of each channel-email and SMS deliverability, consent and compliance (CAN-SPAM, TCPA, and the WhatsApp Business Platform / Meta messaging policies), guest segmentation and CRM, and engagement-to-conversion economics-and use it to make sharper pricing, packaging, and roadmap calls.
  • You will develop dashboards, KPIs, and reports that translate complex data into compelling narratives and actionable recommendations.
  • Anticipate and proactively manage obstacles and risks to strategic projects-including deliverability, consent, and channel-compliance risks-developing mitigation strategies to keep initiatives on track.
  • Y ou own a portfolio of initiatives end-to-end and drive them to a high level of quality with minimal guidance.
  • You take ownership, work autonomously, and demonstrate initiative to drive change, skillfully identifying issues, assessing risks, and finding creative, pragmatic solutions.
  • At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.

Requirements

  • 4-6 years of experience in project management, consulting, strategy & operations, or product/GTM strategy, preferably within a high-growth technology, SaaS, or hospitality environment.
  • Excellent communication and stakeholder management skills, with the ability to influence and align cross-functional teams without direct authority.
  • Experienced Operator: 4-6 years of experience in project management, consulting, strategy & operations, or product/GTM strategy, preferably within a high-growth technology, SaaS, or hospitality environment.
  • Exceptional Communicator: Excellent communication and stakeholder management skills, with the ability to influence and align cross-functional teams without direct authority.

Nice to have

  • Strong data analysis skills and high spreadsheet comfort.
  • Experience with Salesforce, Looker, and Gong is highly preferred
  • familiarity with marketing/messaging platforms (e.g., Iterable, Braze, Klaviyo, Attentive) is a plus.

Compensation

  • The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
  • Base salary is localized according to an employee's work location.
  • In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week
  • The national base pay range for this position within the United States, including Illinois and Colorado.
  • $105,400 - $155,000 USD

Benefits

  • flexible paid time off/vacation, plus 80 hours of paid sick time per year.

Company info

  • We work cross-functionally to develop and execute key initiatives that align with In-Store's strategic goals, ensuring scalability, efficiency, and optimal performance across the organization.
  • Our team is focused on leveraging data-driven insights, improving processes, and guiding business decisions that enhance customer experience and foster company-wide innovation.

Equal opportunity

  • In keeping with our beliefs and goals, no
  • Our Commitment to Diversity and Inclusion

Visa & Work Authorization

  • Working understanding of email, SMS, and/or WhatsApp marketing-including deliverability, opt-in/consent, and channel compliance-is a strong nice-to-have.
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This listing is sourced directly from Doordashusa's careers page and normalized into a canonical job model.