Harrison Group

Coffeehouse Manager - North End Market, Virginia Beach

Virginia Beach, VA

Sponsorship not specifiedDetected 26 days ago

ForecastingInventory ManagementPerformance ManagementCustomer SupportLeadershipCommunicationCollaboration

About the role

North End Market is a vibrant new café and market concept located inside the Holiday Inn & Suites Virginia Beach - North Beach, offering guests and visitors convenient, high-quality food and beverage options.
This role provides hands-on leadership within a high-volume, counter-service market environment offering specialty coffee beverages, breakfast pastries, gourmet sandwiches, grab-and-go items, and beach-friendly food offerings.
This position plays a key role in fostering a guest-first culture while maintaining strong collaboration with hotel departments.

Hands-on leadership style with the ability to lead by example during active service periods.
Strong communication skills and ability to collaborate with hotel departments.
Manage operations across multiple service categories including espresso beverages, breakfast pastries, cook-to-order items, grab-and-go offerings, and fresh food items.
Organize and manage staff scheduling to align labor with business demand and seasonal fluctuations.
Train, mentor, and develop team members on coffee preparation, food production, service standards, and hospitality.
Manage inventory levels and oversee ordering of food, coffee, retail, and operational supplies.
Monitor costs, control waste, and support profitability through effective forecasting and inventory management.
Maintain accurate sales reporting, cash handling procedures, and operational documentation.
Perform other duties as assigned.

Ability to traverse all areas of the market quickly and efficiently.
Prolonged periods of standing and walking are required.
Must be able to lift up to 40 pounds and assist with food and beverage service duties as needed.
Limited travel for training or company meetings may be required.
flexibility required based on business needs, seasonal volume, and special events.
Evening and weekend shifts are required.
Strong knowledge of specialty coffee preparation and café operations.

High school diploma or equivalent required
hospitality or restaurant management coursework preferred.
2-5+ years of progressive experience in a coffee shop, café, market, or quick-service food concept.
Previous supervisory or management experience strongly preferred.
Experience as a barista and familiarity with espresso-based beverage preparation required.
Experience with inventory management, ordering, and labor scheduling.
Experience in high-volume resort or tourism-driven environments preferred.
Experience with quick-service or counter-service food operations preferred.

Ensure all food preparation and beverage service comply with health, safety, sanitation, and food handling standards.

Operated by the Harrison Group, a third-generation family hospitality company founded in Ocean City, Maryland in 1951, North End Market reflects our commitment to exceptional guest experiences and hospitality.
Featuring specialty espresso drinks, breakfast pastries, gourmet sandwiches, fresh grab-and-go items, ice cream, milkshakes, fruit bowls, and beach-ready favorites, North End Market is designed to serve both hotel guests and Virginia Beach visitors looking for quality food on the go.
We are seeking a hands-on manager who is passionate about hospitality, thrives in a high-energy environment, and is excited to lead a team that delivers outstanding service at one of Virginia Beach's premier oceanfront destinations.

This listing is sourced directly from Harrison Group's careers page and normalized into a canonical job model.