Cryoport
Senior Laboratory Quality Technician
Ball Ground, Georgia · Senior
Sponsorship not specifiedDetected 13 days ago
StatisticsProcess ImprovementOnboardingCustomer SupportGD&TManual TestingGMPFDA RegulatoryLeadershipMentoringRegulatory Affairs
About the role
- Provide day-to-day technical direction and coordinate daily laboratory activities to ensure testing is completed accurately, efficiently, and on schedule.
- Coordinate laboratory workload, priorities, staffing, and resource allocation.
- Review test plans, protocols, procedures, and test results for technical accuracy and completeness.
Responsibilities
- Ensure laboratory equipment is maintained, calibrated, and available to support testing activities.
- Monitor laboratory performance metrics and implement improvements to increase efficiency and effectiveness.
- Support troubleshooting of complex testing issues and equipment failures.
- Manage and maintain the calibration program for all laboratory, manufacturing, and engineering equipment.
- Maintain calibration records and ensure traceability to applicable standards.
- Support investigations and impact assessments associated with calibration discrepancies.
- The Senior Quality Laboratory Technician serves as the primary technical and operational leader for laboratory functions and manufacturing quality support activities.
- Coordinate laboratory scheduling and support cross-functional testing requirements.
- Provide leadership, training, coaching, and technical support to Quality Technicians performing receiving, in-process, and final inspections.
- Support investigations involving nonconforming product, manufacturing quality issues, customer complaints, and corrective actions.
Requirements
- Associate degree in Engineering Technology, Physical Sciences, Life Sciences, Quality Assurance, or a related technical discipline required.
- Minimum of 10 years of laboratory testing, quality, manufacturing, or related technical experience.
- Minimum of 5 years of experience performing duties equivalent to a Senior Laboratory Technician.
- Minimum of 3 years of experience serving as a technical lead, team lead, or in a senior laboratory leadership role coordinating laboratory operations and providing technical direction.
- Experience and or exposure with GD&T.
- Bachelor's degree in Engineering, Science, Quality, or a related field.
- Experience managing calibration systems and equipment control programs.
- Experience working within a regulated environment such as ISO 9001/13485, FDA, GMP, GLP, or similar quality systems.
- Experience with statistical analysis, test method validation, and process validation activities.
- Experience supporting internal, customer, FDA, or notified body audits.
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This listing is sourced directly from Cryoport's careers page and normalized into a canonical job model.