Via
Strategy & Operations Principal, Driver Operations
New York City · Principal
Sponsorship not specified$130k-$165kDetected 14 days ago
ExcelProcess ImprovementCollaboration
About the role
- Via is using technology to transform transportation around the world.
- From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
Responsibilities
- Lead the frontline: Directly manage, mentor, and motivate a team of hourly specialists tasked with executing core daily workflows
- Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations
- Analyze and optimize: Conduct frequent analysis of operational data to track team performance, measure the impact of workflow changes, and support data-driven decision making
- Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders
- As a Strategy & Operations Principal, you will lead a diverse array of projects directly impacting Via's Driver Operations.
- You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more.
- You will work across Via's business portfolio to drive continuous improvement and innovation in transit services around the world.
- Directly manage, mentor, and motivate a team of hourly specialists tasked with executing core daily workflows
- Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations
- Conduct frequent analysis of operational data to track team performance, measure the impact of workflow changes, and support data-driven decision making
Requirements
- 10 years of experience and hold a Bachelor's degree
- You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
- Have a Bachelor's Degree with a record of exceptional academic achievement
- You are a detail-oriented executor: you're obsessively action-oriented, and thrive while operating autonomously
- You are effective at managing multiple tasks simultaneously
- you can delegate, prioritize, and take responsibility
- You are a problem solver
Compensation
- $130,000 - $165,000 / year
- Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies
- Final salary will be determined by the candidate's experience, knowledge, and skills.
Benefits
- Salary reflected does not include equity or variable pay, where applicable
- Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via's operations
- We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Equal opportunity
- Via is an equal opportunity employer.
This listing is sourced directly from Via's careers page and normalized into a canonical job model.