Axicom
IT Systems Support Specialist
Westlake Village, California · Full-time
Sponsorship not specifiedDetected 21 days ago
PowerShellAzureCybersecurityCustomer SupportDNSFirewallLeadershipProblem Solving
About the role
- Would you like to join a fast-paced IT services team, with professional growth opportunities, and be an actual influence within the company?
Responsibilities
- Provide excellent customer support, follow-through, and follow-up.
- Provide the critical first line of response, troubleshoot technical problems, resolve issues and perform special IT projects.
- Contribute to building better processes and workflows through your ideas, suggestions and automation.
Requirements
- At least 2 years of experience in an IT support role and/or Managed IT services capacity and have a passion for technology.
Nice to have
- High school diploma or equivalent
- college degree (AA/AS or BA/BS or MA/MS) is a plus but not required
- MCSA, MCSE, A+, Network+, Security+ or equivalent certification(s) preferred but not required
- Certifications: MCSA, MCSE, A+, Network+, Security+ or equivalent certification(s) preferred but not required
Skills
- Basic knowledge of Office 365 administration
- Microsoft Azure knowledge, including Azure Directory Services, is a plus
- Basic Active Directory administration and Group Policy
- Basic knowledge of DHCP, DNS, and Remote Desktop
- Familiarity with PowerShell or other scripting is a plus
- Basic knowledge of cybersecurity principles and general techniques to protect against various cyber threats
- Antivirus, EDR, anti-malware, and data backup management
- Microsoft Windows, Office 365, and Office Suite
- Work Location: Westlake Village, CA (no compensation of relocation expenses).
- 1 day/week work from home after 90 days.
- Education: High school diploma or equivalent; college degree (AA/AS or BA/BS or MA/MS) is a plus but not required
Compensation
- Work Location: Westlake Village, CA (no compensation of relocation expenses).
Benefits
- Deliver services in a timely, responsive, and appropriate manner and assist to drive a shared vision of AXICOM as a center of excellence.
This listing is sourced directly from Axicom's careers page and normalized into a canonical job model.