Regal
AI Customer Strategy
New York, New York · Exec
Sponsorship not specified$175k-$250kDetected 55 days ago
JavaScriptPythonAgentic AIProject ManagementCustomer SuccessLeadershipCommunicationMentoringOrganizational Skills
About the role
- Each customer deployment is a fast-paced, high-impact product launch.
- You're equal parts trusted advisor to customers and an internal leader to your team.
- This role is for someone who doesn't know the meaning of "not my problem." You take end-to-end ownership, step into ambiguity, and do what it takes to move customers forward.
Responsibilities
- In the AI Customer Strategy role at Regal, you'll lead customer launches and manage a team of Forward Deployed Engineers responsible for bringing our AI Agents to life in production.
- You'll own the overall customer strategy, align stakeholders, shape execution plans, and ensure every customer achieves measurable impact within their first two weeks.
- You'll build repeatable playbooks, refine our launch methodology, and help scale a world-class customer strategy organization.
Compensation
- In-office breakfast and snacks daily Happy hours, team outings, & annual off-sites Complete laptop workstation & more to come!
Benefits
- We care about your health!
- Medical, Dental, and Vision plans - 80% covered by the company Flexible PTO & 11 paid holidays/year Subsidized ClassPass membership We care about future you!
- 401k Plan Paid parental leave Pre-tax commuter benefits We care about connection!
Company info
- Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations - with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie's List, HomeAdvisor, and Handy) to over $1.5B in revenue.
- Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful. We're backed by top investors including Founder Collective, Homebrew, and Emergence Capital.
- Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
- We're moving fast, and the numbers speak for themselves:
- Founded in 2020, Regal is the AI Agent Platform.
- Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action.
- Power better support, sales, and operations - with way less effort.
- Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie's List, HomeAdvisor, and Handy) to over $1.5B in revenue.
- Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful.
- We're backed by top investors including Founder Collective, Homebrew, and Emergence Capital.
- Partnered with enterprise brands like Google, AAA, Ro, Coursera
- Raised $82M (top tier investors including Emergence & Homebrew)
- Completed 250M+ calls
- Driven $7B revenue for customers
This listing is sourced directly from Regal's careers page and normalized into a canonical job model.