Swiftly, Inc.

Director of Communications

United States · Director

No sponsorship$164k-$218kDetected 22 days ago

Content MarketingStrategic CommunicationsBrand StrategyCustomer SuccessLeadershipCommunicationPublic Speaking

About the role

Swiftly is hiring a Director of Communications to define what a category-leading reputation looks like in transit.
Swiftly is on a mission to help cities move more efficiently.
Today, over 200 transit agencies in 12 countries, including LA Metro, MARTA, SEPTA, and MBTA, rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%.

Responsibilities

Lead and grow a high-performing team across content, brand, PR, social, and proposals, setting the bar on quality, trusting each individual to own their domain, and using AI and emerging tools to scale the team's speed and creativity.
Build the foundational systems and workflows that enable AI to scale the team's output without sacrificing quality or the human insight that drives Swiftly's thought leadership.
Define Swiftly's brand strategy across our audiences, decide how we measure brand awareness and positioning, and create our strategy for moving the needle.
Build the narrative system that aligns the business, partnering with Sales, Product, Customer Success, People, and the executive team so every external and internal moment reinforces the same story.
Develop a content strategy that builds Swiftly's reputation as the authoritative voice in transit technology while directly contributing to revenue goals, balancing thought leadership with pipeline-building content developed in close partnership with Demand Generation.
Develop and execute a proactive media and thought leadership strategy, and prepare leadership for the moments that matter: keynotes, launches, and big bets.
Serve as a strategic communications advisor to senior leadership, developing executive messaging, presentations, keynote content, and stakeholder communications.

Requirements

10+ years in communications, corporate marketing, or brand, with leadership experience at a fast-growing B2B SaaS or mission-driven tech company.
A track record of defining, instrumenting, and moving a north star reputation metric.
Exceptional writing and storytelling skills: you can turn a complicated product and a nuanced industry into a story that's clear, sharp, and durable.
A history of thriving as a strategic partner to executives, sales, and product.
A strong point of view, a collaborative style, a learning mindset, and a love for working in a fast-paced environment with people you truly enjoy.

Skills

Experience managing multidisciplinary teams across content, brand, PR, and proposals, and knowing how to motivate and inspire creatives.
A history of shipping messaging frameworks, narrative platforms, or positioning systems that got adopted.
Genuine excitement about public transit and mission-driven work.
Even better if you have:
Experience communicating to or about public sector, government, or civic audiences
Background in transit, mobility, transportation, or civic technology.
Pay Range In accordance with pay transparency laws, the approximate salary range for this position is listed below.
This range represents the anticipated low and high end of the salary.
Ideal candidates encompass the core values of our

Compensation

In accordance with pay transparency laws, the approximate salary range for this position is listed below.
This range represents the anticipated low and high end of the salary.
Actual salaries will vary based on final role leveling, relevant experience, and geographic location.
Salary is one component of Swiftly's total compensation package, which also includes stock options, competitive benefits, 401(k) matching, and other perks.
US Salary Range: $153,750 $205,000 USD Canadian Salary Range: $163,744-$218,325 CAD Beyond the Skills: We are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact.
Ideal candidates encompass the core values of our company:
Competitive salary

Benefits

Equity compensation for every employee
Medical, Dental and Vision
Retirement with Employer Match
Flexible Spending Account (FSA)
Home office setup reimbursement
Monthly cell/internet reimbursement
Monthly "Be Well" stipend
Flexible PTO with a recommended minimum
Flexible work environment
12 fully paid weeks of leave for child birth/adoption

Company info

Team. Together, we are more effective and better supported
Impact. Drive impact for our customers, our company, and all of our teams
Diversity. See differing perspectives as ways to address our weaknesses and find new strengths
Communication. Assume others internally and externally have good intentions
Feedback. We share feedback because we want each other to grow professionally and personally
Growth.
Team. Together, we are more effective and better supported • Impact. Drive impact for our customers, our company, and all of our teams • Diversity. See differing perspectives as ways to address our weaknesses and find new strengths • Communication. Assume others internally and externally have good intentions • Feedback. We share feedback because we want each other to grow professionally and personally • Growth. Foster personal, professional, and company growth
Swiftly employees can generally expect to travel 1-2 times a year for in-person company or team offsites.
As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams!
Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions.
Customer-facing team members and other specific roles may be expected to travel more frequently.
We are a truly mission-driven culture that is set to change the world of transit We are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.
Because we work with public agencies, we participate in E-Verify.

Visa & Work Authorization

At this time we are unable to provide Visa sponsorship.

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