Fairfield University
Associate/Assistant Director of Financial Aid
Fairfield, CT · Director · Contract
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About the role
- The Associate/Assistant Director of Financial Aid is a key member of Fairfield University's Financial Aid leadership team, supporting the administration, compliance, and continuous improvement of financial aid operations.
- In alignment with the University's Jesuit, Catholic mission and commitment to cura personalis, this role advances access, affordability, and student success through ethical, student-centered service.
- Prepare financial aid appeals for review and serve on the appeals committee.
Responsibilities
- The Associate/Assistant Director partners with various members of the team to implement strategy, oversee core processes, and enhance systems that support efficient and equitable delivery of financial aid.
- Support strategic planning, policy development, and operational effectiveness as a member of the financial aid team.
- Maintain compliance with federal, state, and institutional financial aid regulations and policies.
- Manage an assigned student caseload and perform file review, verification and academic progress evaluations as needed and in accordance with all applicable policies.
- Collaborate with Bursar, Registrar, Enrollment and other campus partners on assigned projects.
- Use PowerFAIDS and Workday and related systems to administer aid, track records and support compliance.
- Support recruitment, open house, guidance counselor and special events, and deliver financial aid and financial literacy presentations on and off campus as needed.
- Maintain confidentiality and comply with FERPA and other applicable policies.
Requirements
- Bachelor's degree.
- Minimum of 5 years of progressively responsible experience in financial aid administration.
- Demonstrated knowledge of federal, state, and institutional financial aid regulations.
- Experience with financial aid systems and data management.
Nice to have
- Experience with PowerFAIDS, Workday Student, or similar systems.
- Experience with Federal Student Aid Systems such as NSLDS, COD, etc.
- Experience supervising staff or leading projects/initiatives.
- Experience in a mission-driven, Jesuit, Catholic, or similarly values-based institution.
- Knowledge, Skills, and Abilities
- Commitment to Fairfield University's Jesuit, Catholic mission and values, including cura personalis.
- Strong leadership, collaboration, and team development skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
Compensation
- Assists in the administration of the Federal Work-Study (FWS) program, including annual setup, awarding, and ongoing review of student eligibility and fund utilization to ensure compliance with federal regulations and institutional polici
This listing is sourced directly from Fairfield University's careers page and normalized into a canonical job model.