Fetch
Deal Desk Operations Manager
USA · Full-time
Sponsorship not specified$120k-$141kDetected 71 days ago
SalesforcePerformance MarketingFinancial AnalysisAccountingProcess ImprovementERPLeadershipCommunicationProblem SolvingFinancial ReportingNetSuite
About the role
- The Deal Desk Operations Manager will play a critical role within the Financial Operations organization, serving as the operational bridge between Sales, Finance, Revenue Recognition, Billing, Implementation, and Systems teams.
- This role combines deal structuring expertise, operational rigor, systems knowledge, and cross functional collaboration.
- The ideal candidate thrives in fast paced environments, understands complex commercial agreements, and can translate contractual terms into scalable operational execution.
Responsibilities
- Partner with Sales and Finance teams to ensure deal structures are executable, scalable, and compliant before contract signature.
- Validate that negotiated deal terms can be cleanly configured and supported operationally within SFDC and NetSuite prior to contract execution.
- Credit & Risk Management Perform credit evaluations on prospective partners and establish appropriate credit limits, billing terms, and payment terms.
- Continuously monitor partner accounts for ongoing credit risk and recommend adjustments as needed.
- Partner with Finance and Accounting leadership to mitigate operational and financial risk associated with customer agreements.
- Cross-Functional Partnership Collaborate with Implementation, Systems Teams, Revenue Recognition, Billing, and other operational stakeholders to ensure partner campaigns are configured accurately, including markup, campaign overrides, budget caps, fraud buffers, discounts, and tier-based reductions aligned with executed contract terms before campaign go-live.
- Systems & Process Governance Own internal compliance and operational quality controls across all systems and departments involved in the Quote to Cash lifecycle.
- Establish and maintain scalable processes for handling non-standard deals and evolving commercial structures.
- Drive continuous process improvement initiatives to improve accuracy, reduce operational risk, and increase efficiency.
Requirements
- 5+ years of experience in Deal Desk, Revenue Operations, Financial Operations, Order Management, or Quote to Cash functions.
- Strong understanding of revenue recognition, billing operations, contract structuring, and financial controls.
- Experience supporting complex or non-standard commercial agreements in a high-growth environment.
- Ability to navigate ambiguity and balance operational scalability with business flexibility.
- Excellent communication skills with the ability to translate technical or financial concepts for non-technical stakeholders.
- Experience in advertising technology, marketplace, or performance marketing environments.
- Knowledge of ASC 606 revenue recognition principles.
- Experience with complex pricing models, campaign-based billing, or usage-based revenue models.
- Familiarity with process automation and operational controls within Quote to Cash workflows.
Nice to have
- Experience managing or coordinating offshore operational resources preferred.
- Preferred Requirements: Experience in advertising technology, marketplace, or performance marketing environments.
Compensation
- At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire.
- The base salary range for this position is $120,000 - $141,000.
Benefits
- Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
This listing is sourced directly from Fetch's careers page and normalized into a canonical job model.