Patreon

Patreon

Scaled Program Manager (Contract)

New York

Sponsorship not specifiedDetected 35 days ago
Email MarketingSalesforceCRMCommunication

About the role

  • And when a creator in your cohort needs more (i.e. a growth conversation, a product walkthrough, a real human in their corner) you'll know when to step in.

Responsibilities

  • You'll build and run scaled, higher-touch programs for top mid-market creators, serving as a touchpoint for ~600 creators.
  • You'll design email series, run office hours, publish newsletters, and build 1:many programming touchpoints that feel personal at scale.
  • Able to define your own structure in an early-stage role - this program doesn't exist yet, and you'll be building the approach from the ground up
  • This is a new role built for someone who wants to design a playbook and series of programs from scratch.

Requirements

  • 5 or more years of experience in creator success, partnerships, community management, or a related creator-economy role, or equivalent experience
  • Fluency with CRM and outreach tools (Salesforce, Airtable, or equivalent) and the ability to use data signals to prioritize work across a large creator cohort
  • Experience at a creator platform, MCN, talent management firm, or creator-focused startup
  • We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide.

Skills

  • Written communication skills demonstrated at scale

Compensation

  • In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.

Company info

  • Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences.
  • We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
  • We're looking for a Scaled Program Manager (Contract) to own the programming layer for the top of the Mid-Market creator portfolio. This is a new role built for someone who wants to design a playbook and series of programs from scratch.
  • We're looking for a Scaled Program Manager (Contract) to own the programming layer for the top of the Mid-Market creator portfolio.

This listing is sourced directly from Patreon's careers page and normalized into a canonical job model.