Heavy Construction Systems Specialists Llc

Heavy Construction Systems Specialists Llc

Weekend Technical Support Analyst

Sugar Land, USA

Sponsorship not specifiedDetected 20 days ago
Customer SupportLeadershipProblem Solving

About the role

  • Qualifications: You're passionate about technology and you stay up-to-date on the latest trends.

Responsibilities

  • Continuously create helpful documentation through the capture of relevant information during each support interaction.
  • Be the primary point of contact for weekend customer support.

Requirements

  • You are able to make decisions quickly and use available resources effectively.
  • You enjoy the challenge of problem-solving and appreciate the value of a well-executed solution.
  • You're genuinely curious which gives you the natural ability to "zoom out" of a problem, in order to ask the right questions and translate your knowledge into simple solutions.

Nice to have

  • We have earned Best Companies to Work for in Texas honors for 18 consecutive years and have been named a USA Today Top Workplace.
  • The schedule is a 4-day, 10-hour work week and includes Saturday, Sunday, Tuesday and Wednesday.

Benefits

  • Dog-friendly campus and WiFi-accessible courtyards 401(k) with a 5% company match Coverage for employee professional development and wellness And more!
  • Some of the benefits and perks we offer include:
  • Take ownership of learning HCSS products in addition to the training provided.

Company info

  • Provide instant world-class service to HCSS customers through multiple channels.
  • Be the customer's ambassador to all internal departments in order to help customers be successful in their roles.
  • Part of our mission is to provide a great life for our employees.

This listing is sourced directly from Heavy Construction Systems Specialists Llc's careers page and normalized into a canonical job model.