BMWC CONSTRUCTORS

Desktop Support Technician

Indianapolis, IN

Sponsorship not specifiedDetected 50 days ago

OnboardingMicrosoft OfficeSharePoint

About the role

This includes installing, diagnosing, repairing, maintaining, and upgrading all corporate hardware and equipment while ensuring optimal workstation performance.
Image, patch, and configure company-issued computers according to defined organizational standards during the pre-deployment process.
Provide technical end-user training during employee onboarding and throughout the end-user lifecycle.

Support the development, testing, and implementation of new computer infrastructure projects and hardware deployments.
Install, configure, test, maintain, monitor, and troubleshoot end-user hardware, network peripherals, printing/scanning devices, presentation equipment, and productivity software.
Track, log, and manage the complete lifecycle of incoming support requests within the internal Help Desk ticketing system, ensuring alignment with organizational Service Level Agreements (SLAs).
Populate and maintain accurate technical documentation, asset inventory, and resolution workflows within the internal IT knowledge base.
Perform related duties consistent with the scope and intent of the position.
BMWC is an industrial construction company seeking an experienced Information Services Desktop Support Technician.
The Desktop Technician's role is to support, deploy, and maintain organizational computer systems, mobile devices, and peripherals.

We are 100% management-owned, making our employees' development and advancement paramount to our success.
You will be part of a top-performing Information Services department that works hard and has fun.

This listing is sourced directly from BMWC CONSTRUCTORS's careers page and normalized into a canonical job model.