Tamus
AV Support Specialist II
Kingsville, TX · Mid · Contract
Sponsorship not specifiedDetected 5 hours ago
Computer VisionCustomer SupportCommunicationProblem Solving
About the role
- Professional Development - Participate in training and professional development sessions.
- What you need to know Salary: $56,456.40 Special Instructions: A cover letter and resume are strongly recommended.
- You may upload these in the CV/Resume section.
Responsibilities
- The IT Professional II, under general direction, performs advanced troubleshooting, analysis, and problem-solving for unit-level support in multiple technical fields.
- Leads the support and maintenance of AV systems, including those with advanced web/video conferencing abilities.
- Operates and maintains AV systems related to video and web conferencing connections.
- Virtual meeting coordination and support.
- Resolves hardware and programming problems with manager or vendor technical support.
- Installs, configures, and maintains both critical and non-critical AV hardware.
Requirements
- Ability to lift and/or move medium weight objects.
- All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.
- May be required to provide on-call support on nights and weekends as needed.
Nice to have
- Experience with video and web conferencing, project support, CODECs, AV camera operation and deployment.
- Site survey design, experience with CAT5/6 cabling terminations.
- Knowledge of AV deployment, AV configuration tools, Crestron, Biamp, AMX, Vaddio products and similar products.
- Ability to setup zoom meetings and share content.
- Ability to assist with Audio Visual (AV) test procedures for conferencing, camera, and audio testing.
- Knowledge, Skills, and Abilities:
- Must be able to work in a collaborative team environment.
Skills
- Ability to multitask and work cooperatively with others.
- Excellent written communication.
- Excellent analytical, interpersonal, and organizational skills.
- Customer service experience.
- Experience configuring, administering, and/or troubleshooting.
Compensation
- Proposed Minimum Salary
Benefits
- Required Education and Experience:
- Bachelor's degree in related field or equivalent combination of education and experience.
Company info
- Serves as a resource for internal and external customers.
Equal opportunity
- Equal Opportunity/Veterans/Disability Employer.
This listing is sourced directly from Tamus's careers page and normalized into a canonical job model.