Orum
Staff Applied AI Engineer
San Francisco Bay Area · Staff+
Sponsorship not specifiedDetected 60 days ago
BigQueryMachine LearningNLPLLMsRAGMentoring
About the role
- About Orum Orum https://www.orum.com's AI-powered suite frees salespeople to do what they do best: connect, listen, and sell.
- Our products gives sales teams everything they need to connect faster, sell smarter, and grow revenue.
- From intelligent dialing and real-time conversation insights to AI-driven coaching and virtual sales floors, Orum is powering thousands of sales teams to have more meaningful conversations and turn every call into measurable impact.
Responsibilities
- Lead the design and delivery of AI-powered product features from idea to production
- Build LLM-based systems for coaching insights and real-time recommendations during calls
- Architect systems that support low latency and large-scale AI use cases
- Define and implement AI and ML best practices across the engineering org
- Partner with Product and Engineering to identify high-impact AI opportunities
- Build scalable data and feature pipelines to support AI use cases
Requirements
- 7+ years of software engineering experience with strong hands-on AI and ML experience
- Proven track record of shipping AI and ML systems into production
- Deep experience with LLMs and modern AI tooling, including prompting, RAG, embeddings, and agents
- Experience training and fine-tuning models for domain-specific use cases
- Experience working with large-scale data systems such as pipelines, warehouses, or streaming
Nice to have
- Experience with real-time or event-driven systems
- Background in speech, NLP, or conversational AI
- Familiarity with modern data platforms such as BigQuery or ClickHouse
- Orum Is An Equal Opportunity Employer
Skills
- You will play a key role in defining our AI strategy and execution
- Your work will unlock value from our data and enable AI-driven product innovation
- You will have a broad impact across multiple teams and domains
- Real-time AI capabilities integrated into core product workflows
- Clear technical direction for applied AI across teams
- Measurable improvements in product outcomes such as conversion, call quality, and coaching effectiveness
Company info
- connect, listen, and sell.
- Companies who use Orum connect 5x faster and book millions in new pipeline every month.
- We are a team of builders and dreamers creating a future where work feels more meaningful and connected.
- If you're excited to change how the world sells, join us.
- For more information, visit https://www.orum.com/
This listing is sourced directly from Orum's careers page and normalized into a canonical job model.