Netflix
Manager, Production Services, Animation Series
Los Angeles,California,United States of America · Full-time
Sponsorship not specified$197k-$340kDetected 12 days ago
LinuxDNSPremiere ProAvidLeadershipMentoring
About the role
- Vine Studios is Netflix's LA-based Series Animation production facility, offering collaborative review spaces, premium offline edit bays, a scratch room, and a screening room.
Responsibilities
- Leads day-to-day operations of the production services team, managing and prioritizing workload and projects - triaging incoming issues, assessing urgency against production context, and escalating appropriately
- Establishes and refines operational procedures for how the team triages, escalates, and resolves support requests - ensuring consistency and predictability
- Identifies recurring support patterns; drives root cause analysis and implements systemic fixes to reduce repeat incidents and improve team efficiency
- Owns relationships with production managers, producers, and post production managers across active shows, maintaining regular proactive touch points to stay ahead of issues
- Manages facility projects at Vine Studios including specialty room refreshes, edit bay upgrades, and infrastructure improvements in coordination with Media Systems and Production Engineering teams
- Partners with engineering stakeholder teams to evolve tools, platforms, and workflows that meet the future needs of production workflows and pipelines
- Partners with the in-house VFX Manager to implement color workflow guidance for productions and creative artists working remotely and at Vine Studios
- Supports the creative infrastructure and pipeline, evaluating software needs and discussing solutions with production stakeholders
- Works closely with internal tech support teams that handle initial production support, escalating issues to Production Services when necessary
- Provides real-world perspective, setting the context, parameters, and business requirements, for Media Systems and Production Engineering partners to deliver Tier 2 & 3 levels of support
Requirements
- 10+ years of experience in production or post engineering and/or production technology at a post production facility or studio
- Knowledge of the technical and artistic fundamentals of animation and VFX, including 2D and CG pipelines
- Strong relationships and hands-on knowledge of key industry manufacturers, their tools, and software, such as Avid, Adobe Premiere, Foundry, and SyncSketch
- Experience across Windows, Mac, and Linux operating systems and workstation hardware (GPUs, memory, etc.), along with the Google Tool Suite
Compensation
- $197k-$340k
Benefits
- Builds a cross-training program so the team can support one another during periods of heavy workload and time off
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This listing is sourced directly from Netflix's careers page and normalized into a canonical job model.