Jobsforhumanity

Jobsforhumanity

Call Centre Agent

Richmond, VA, United States

Sponsorship not specifiedDetected 22 hours ago
Customer SupportCommunicationProblem SolvingAdaptability

About the role

  • Assist Members & customers with roadside breakdown assistance
  • Handle objections & resolve issues, escalating complex cases when needed
  • Contribute to process improvements and team success

Responsibilities

  • Deliver excellent customer service, meeting KPIs and performance targets

Nice to have

  • At least 1 year of experience in Customer Service
  • At least 1 year of experience in a Contact Centre (preferred)
  • Excellent communication & problem-solving skills
  • Ability to stay calm & think fast in urgent situations
  • Strong teamwork, adaptability, and attention to detail
  • Commitment to growing your career with AA Ireland
  • A strong work ethic & results-driven mindset

This listing is sourced directly from Jobsforhumanity's careers page and normalized into a canonical job model.