Tripadvisor
Associate Director, AMER Account Management & Planning
New York- United States · Director
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About the role
- The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world's most trusted source for travel and experiences.
- The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork
- This is a newly created role that sits above where AM and Sales Planning leadership have historically sat in AMER, bringing both functions together under one leader.
Responsibilities
- Own end-to-end leadership of the AMER Sales Planning and Account Management functions, including the managers of each team and their combined ~25-person organization.
- Oversee the Account Management - post-sale client partnerships, campaign trafficking coordination, launch, client-facing reporting, and renewal/upsell partnership with Sales - ensuring Account Management delivers a consistently strong client experience at scale, driving business forward.
- Act as the primary point of connection between Planning/Account Management and both AMER senior sales leadership and cross-functional partners (Ad Operations, Marketing, systems, & other GPS Teams), building the credibility needed to influence deal strategy and go-to-market execution at a senior level.
- Able to invest in focused leadership coaching and development. Own succession planning and build real growth paths for high-potential team members at and below the manager level.
- Partner with Sales Enablement to ensure ongoing training and process materials reflect how Planning and Account Management actually operate, and evolve as the org and business changes.
- Provide input to the Global Director of Commercial Operations on headcount planning, budget, quota setting, and own assignment structure for the region.
- Work-life balance is ingrained in our culture by design.
- We exist to create value for our customer, the traveler.
- We enable our suppliers and partners to unlock this value.
- Their collective behaviors and insights are what drives us.
Skills
- A track record of leading through influence and credibility with senior, strong-personality stakeholders.
- Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
- Proven ability to operate effectively with a global-first mindset
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
- Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.
Compensation
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
- We match qualifying charitable donations annually.
- Receive annual support for qualified programs.
- The salary range for this role is $175,000 - $200,000.
- This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.
Benefits
- Flexible schedule.
- Tuition assistance.
- Lifestyle benefit.
- An annual benefit to spend on yourself.
- Use it on travel, wellness, or whatever suits you.
- Health benefits.
- We offer great coverage and competitive premiums.
- An employee's pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications,
Company info
- We offer great coverage and competitive premiums. - Generous referral scheme.
This listing is sourced directly from Tripadvisor's careers page and normalized into a canonical job model.