Resident

Resident

Director of Product - Ashley Digital

Tampa, Florida · Director

Sponsorship not specified$135k-$165kDetected 8 days ago
Data ScienceA/B TestingProduct ManagementProduct StrategyStakeholder ManagementPerformance MarketingSupply ChainLeadershipCommunicationCollaborationPublic Speaking

About the role

  • The ideal candidate is a commercially sharp product leader who knows how to use data, testing, and a high-scale eCommerce platform to move the metrics that matter - conversion, revenue, and customer satisfaction.

Responsibilities

  • Identify the highest-leverage opportunities across the Ashley eCommerce customer journey - from acquisition through checkout and post-purchase - and build a roadmap that pursues them systematically.
  • Partner with eCommerce, marketing, and merchandising leadership to align the product roadmap with broader business priorities and seasonal goals.
  • Lead discovery, prioritization, and delivery across the Ashley eCommerce product surface - including browse and search, product detail pages, cart and checkout, promotions, and post-purchase experience.
  • Drive a rigorous, hypothesis-driven approach to product improvement, using A/B testing and experimentation to validate ideas before scaling them.
  • Define and own key product success metrics for the Ashley digital business - including conversion rate, AOV, revenue per visitor, and customer satisfaction - and establish clear, consistent visibility into performance.
  • Drive rapid experimentation cycles, using data to inform decisions at every stage of the product development process.
  • Lead, mentor, and grow a team of product managers focused on the Ashley eCommerce experience - setting clear goals, unblocking execution, and raising the team's product craft.

Requirements

  • 8+ years of product management experience with increasing scope and responsibility, including consumer eCommerce
  • at least 3 years managing product managers.
  • Demonstrated track record of driving measurable business outcomes - conversion growth, revenue improvement, customer satisfaction - through product and experimentation.
  • Deep experience with eCommerce at scale, including catalog-rich or multi-category retail environments.
  • Experience working in complex, multi-stakeholder organizations at the intersection of eCommerce, marketing, and retail/omnichannel operations.
  • Excellent analytical skills with demonstrated ability to leverage data to inform product decisions and prioritization.
  • Must be willing and able to work in-office in Tampa, FL.
  • 8+ years of product management experience with increasing scope and responsibility, including consumer eCommerce; at least 3 years managing product managers.
  • Strong command of A/B testing and experimentation methodologies; comfortable designing, running, and interpreting tests at high velocity.

Nice to have

  • A FREE MATTRESS plus an awesome Friends and Family discount!

Compensation

  • Competitive salary
  • For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com

Benefits

  • Health, Vision & Dental Insurance
  • HSA company contributions
  • "Take what you need" PTO
  • Wellness benefits
  • Resident is proud to be a remote-first company and maintains policies to support our unique flexible work location culture.

Company info

  • THE BIGGEST NAME IN HOME.
  • THE BOLDEST TEAM IN E-COMMERCE.
  • Ashley Digital is the e-commerce engine behind Ashley Furniture Industries - one of the most recognized home brands in the world.
  • As the world's largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself.
  • Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint.
  • If you've shopped online for a mattress in the last decade, there's a good chance you've already experienced our award-winning Nectar Sleep and DreamCloud.
  • We're a fast-moving, highly collaborative team operating at a transformational moment, and we're charged with shaping how people discover, explore, and buy home furnishings.
  • Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day.
  • While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role.
  • As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role.
  • We reserve the right to deny relocation requests post-hire for any reason.
  • Resident Home participates in E-Verify.
  • We are seeking an experienced and commercially-minded Director of Product to lead the Ashley eCommerce product team, based in Tampa.

This listing is sourced directly from Resident's careers page and normalized into a canonical job model.