Life360

Life360

Director, People Ops

Remote, USA · Director · Contract

Sponsorship not specified$200k-$243kDetected 6 days ago
ComplianceProject ManagementRecruitingHRISEmployment LawLeadershipCommunicationMentoring

About the role

  • Life360's People Operations team is the operational backbone of the employee experience, owning the systems, processes, and day-to-day execution that keep a scaling, remote-first, global workforce running smoothly.
  • This is the team behind onboarding, offboarding, compliance, HR systems, global workforce operations, and the ticketing and service delivery that employees rely on for quick, accurate, and compassionate answers.
  • The team is in the middle of a deliberate shift, moving from checklist-based execution to automated, data-informed processes and embedding AI into core HR workflows as part of Life360's broader AI-native transformation.

Responsibilities

  • Lead the team's adoption of AI-powered tools for core HR processes, including onboarding, offboarding, compliance, ticketing, and reporting. Set clear adoption milestones and measure impact.
  • Drive a shift in team operating model from checklist-based execution to automated, data-informed processes
  • Identify and implement scalable, cost-effective solutions to boost the efficiency of the People Team, focusing on building infrastructure, increasing automation, and responsible use of AI to streamline operations.
  • Directly manage a team of experienced HR Operations professionals, with a focus on raising the team's capability around operational efficiency, automation, and scalable process design.
  • Develop team members' skills in systems thinking and automation.
  • Develop and execute HR operational strategies to streamline and improve processes throughout the employee lifecycle.
  • Lead the design, implementation, and documentation of HR initiatives and projects, ensuring they align with organizational goals and deliver measurable efficiency gains.
  • Our company's mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference

Requirements

  • 12+ years of experience in People Operations or HR Operations, with a proven track record of operationalizing and scaling HR processes in a high-growth environment
  • Hands-on experience implementing AI tools, workflow automation, or process redesign within HR Operations.
  • Strong people management track record, including managing performance and coaching team members through significant changes in how they operate.
  • A practitioner's comfort with HR systems and technology, with the ability to evaluate tools on operational merit rather than brand recognition
  • familiarity with modern HR tech (HRIS, workflow automation, ticketing systems) required.
  • Strong understanding of HR compliance, SOX requirements, and global employment law fundamentals.

Compensation

  • The US-based salary range for this position is $200,000 to $242,500 annually.

Benefits

  • Competitive pay and benefits
  • Medical, dental, vision, life and disability insurance plans (100% paid for employees)
  • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
  • Flexible PTO, 13 company-wide days off throughout the year
  • Learning & Development programs
  • Equipment, tools, and reimbursement support for a productive remote environment

Company info

  • Reporting to the Chief People Officer, People Ops works hand-in-hand with Talent Acquisition, HRBPs, Compensation, and L&D to make sure the mechanics of the employee lifecycle support the business rather than create friction for it.
  • It's a small team of subject matter experts operating with a continuous-improvement mindset, direct communication, and a bias toward eliminating low-value work so the human parts of HR get the attention they deserve.
  • About the Job
  • We are seeking a Director of People Operations to scale our HR Operations function for the next phase of company growth.
  • This is a high-impact, hands-on role focused on operational excellence, automation, and the change management required to evolve how an experienced team works.
  • You will lead a group of subject matter experts who bring deep domain knowledge, helping them shift from adding steps to existing processes toward rethinking and automating those processes so People Ops scales ahead of the business.
  • In this position, you will provide direct leadership to a focused team of three to four professionals.
  • The US-based salary range for this position is $200,000 to $242,500 annually.
  • We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience.
  • The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.
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This listing is sourced directly from Life360's careers page and normalized into a canonical job model.