CloudTrucks

Shipping Operations & Fulfillment Coordinator

Dallas, TX · Full-time

Sponsorship not specifiedDetected 160 days ago

Project ManagementSalesforceSupply ChainLogisticsInventory ManagementCustomer SuccessCommunicationCollaboration

About the role

The Shipping Operations team is just getting started at CloudTrucks!
Execute on daily order fulfillment activities, including order processing, picking, packing, and shipping preparation for overnight delivery 2.
Inventory Management - restock, organize, and forecast demand to meet our growth projections 3.

Manage relationships with shipping partners, vendors & suppliers
Develop Standard Operating Procedures for the Shipping Operations & Fulfillment team as our company grow

Self-proclaimed problem solver & builder - you are willing to roll up your sleeves and think in systems
Self-sufficient & resourceful - you have a proven track record of meeting and excelling on your KPIs
You will be required to be in-office full-time in our Dallas office.
Bonus! Worked with agencies or BPOs
Strong written & oral communication

2+ years experience in Consulting, Project Management - Logistics Operations & Supply Chain experience a plus
Worked with agencies or BPOs
Experience with Google Suite - Salesforce a plus

Maintain high quality assurance accuracy and drive NPS & CSAT scores of customers coming out of onboarding (yes! our shipping process is vital to the growth of our business!)
Core to this industry are over 3.5M truck drivers.
We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity.
We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.

This listing is sourced directly from CloudTrucks's careers page and normalized into a canonical job model.