Citi Trends

Citi Trends

DevOps Engineer, Application Support

NEW CASTLE, Delaware, United States of America · Full-time

No sponsorship$76k-$106kDetected 1 day ago
PythonJavaRubySQLAzureCloud PlatformsTerraformCI/CDLinuxDevOpsAgileCustomer SupportCommunicationCollaboration

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odds of building a lasting career here

35Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Thin sponsorship signal and lottery-bound (~30% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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About the role

  • In this role, you will work at the intersection of engineering and operations, designing CI/CD pipelines, automating, and resolving complex application issues that directly impact Citi's business performance.
  • Participate in application releases end-to-end, from development and testing through to production deployment and post-release verification.
  • Analyze applications to identify security vulnerabilities and technical risks, recommending and implementing appropriate mitigations.

Responsibilities

  • Design, build, and continuously improve CI/CD pipelines to accelerate software delivery across multiple projects.
  • Provide technical application support to business users by diagnosing issues, delivering short-term resolutions, and driving long-term fixes in collaboration with engineering and vendor partners.
  • Conduct root cause analysis for system outages, performance degradations, and application failures, then implement targeted remediation.
  • Develop and maintain technical support documentation to ensure continuity and clarity across the team.
  • Ability to query and analyze data using SQL to support troubleshooting and operational reporting.
  • We invest in our people's growth and support them with the tools, exposure, and environment to build a meaningful career in technology.

Requirements

  • Experience with ITIL and Agile methodologies and processes.
  • Experience managing production infrastructure using tools such as Terraform or CloudFormation.
  • Important Note: Applicants must be authorized to work in the U.S for this position
  • 2 or more years of experience in a DevOps Engineer or equivalent software engineering role, working on Linux-based infrastructure environments.
  • Working knowledge of at least one scripting or programming language such as Python, Java, Perl, or Ruby, applied to automation or tooling tasks.
  • Familiarity with DevOps and Agile principles, and how they apply to delivery workflows and team collaboration.
  • Important Note: Applicants must be authorized to work in the U.S for this position; Citi will not sponsor applicants for U.S. work authorization for this role.

Nice to have

  • Hands-on exposure to cloud platforms, with Microsoft Azure being particularly preferred.

Skills

  • Working knowledge of coding and supporting YAML-based CI/CD pipelines for enhancements and implementations.
  • Understanding deploying and managing WebLogic on Virtual machines and container platforms.
  • Experience optimizing system reliability and identifying opportunities to improve workflow efficiency.
  • Clear and confident communication skills, with the ability to translate technical detail for business stakeholders and management.
  • Bachelor's degree or equivalent practical experience.
  • Beneficial Skills &

Compensation

  • $76,230.00 - $106,370.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

Benefits

  • Access to learning and development resources that support your technical growth and career progression in DevOps and cloud engineering.
  • The opportunity to work on complex, real-world infrastructure challenges within one of the world's largest financial institutions.
  • Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
  • Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
  • Competitive wellbeing, financial, and employee support benefits tailored to your location.

Company info

  • What We Offer: At Citi, you will work within a collaborative, performance-driven technology team where your contributions have a direct impact on the reliability and effectiveness of systems used by businesses and clients around the world.

Equal opportunity

  • View Citi's EEO Policy Statement and the Know Your Rights poster.

Visa & Work Authorization

  • Important Note: Applicants must be authorized to work in the U
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This listing is sourced directly from Citi Trends's careers page and normalized into a canonical job model.