Enara Health
Member Care Champion/Medical Assistant (Part-Time)
Mankato, MN · Part-time
Sponsorship not specifiedDetected 112 days ago
Outbound SalesOnboardingEHR/EMRPatient CareCommunicationCollaborationProblem SolvingAdaptability
About the role
- Enara is a world renowned obesity and medical weight loss start-up, based in Silicon Valley, pioneering the use of data, digital, and clinical treatments to provide personalized plans with measurable results.
- Our solutions are disseminated through unified products and services we deploy for the healthcare ecosystem; with a current focus on small to medium sized medical groups and clinics.
- Empathy (First) - Every patient's journey is unique, and we approach each with compassion and understanding, always treating patients with dignity.
Responsibilities
- Check-in Process: Be the friendly face that greets our members, manage the check-in process efficiently, measure and record vital signs accurately, and communicate effectively with our providers.
- Perform Diagnostic Procedures: Conduct non-invasive diagnostic procedures like body measurements, body composition testing, metabolic testing, and EKGs, all while ensuring accuracy and compliance
- Communication and Support
- Manage Inbound/Outbound Communications: Handle phone calls, voicemails, emails, and member app messages with patience and a smile, providing timely and accurate responses.
- Cross-Department Coordination: Collaborate with other departments to address member concerns and ensure comprehensive and effective solutions.
- Team Collaboration: Work harmoniously with other departments to offer comprehensive support and care.
- Be the friendly face that greets our members, manage the check-in process efficiently, measure and record vital signs accurately, and communicate effectively with our providers.
- Collaborate with other departments to address member concerns and ensure comprehensive and effective solutions.
- Work harmoniously with other departments to offer comprehensive support and care.
- We strive to educate, motivate, and support them at every step.
Requirements
- Proficiency in Google Suite (Documents, Sheets, Forms).
- Minimum of 1 year related work experience in healthcare.
- Proficiency with medical technology, including EMR and mobile apps.
- Impress us even more:
Skills
- Showcase excellent written and verbal communication skills for clear and effective interactions.
- Model a compassionate, honest, positive, and open attitude.
- Use your communication skills to motivate, empower, and inspire others, contributing to our vibrant Enara culture.
Benefits
- Empowerment (Through Partnership) - Patients are partners in their health journey.
- Innovation (for Change) - We're committed to challenging the status quo in healthcare, advancing technology and protocols to create sustainable health outcomes.
- The Member Care Champion is an essential member of the clinical operations team at Enara Health.
- Adaptability: Be flexible and open to change in the fast-paced healthcare environment.
Company info
- Skills and Attributes (We're looking for rockstars who possess the following):
- Service - Heart of Service - With humility and purpose, we dedicate ourselves to serving others, putting compassion and commitment at the heart of everything we do.
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This listing is sourced directly from Enara Health's careers page and normalized into a canonical job model.