DAC Group / Canada Ltd.

DAC Group / Canada Ltd.

Client Services, Account Director

Chicago, IL, USA · Director · Full-time

Sponsorship not specified$130k-$150kDetected 5 days ago
Project ManagementSEOSEMContent MarketingPerformance MarketingForecastingExcelLeadershipCommunicationPublic SpeakingMicrosoft Office

About the role

  • This role is for a strategic, client-focused Account Director to lead key accounts within the digital media landscape, including paid media, SEO, content marketing strategy, social media, analytics, web and application development.
  • This role will be responsible for fostering client relationships, overseeing the creation and implementation of key strategies and campaigns, and leading cross-functional teams to deliver strong business growth.
  • You will serve as the bridge between client and internal teams, ensuring seamless communication, creative thinking and presentation building, measurable program success, and relationship and program growth, internally and externally with clients.

Responsibilities

  • Develop a strong relationship with key client partners within the portfolio in order to manage day-to-day program-related inquiries and deliverables
  • Create client org charts and map the departments and key relationships to mine
  • Develop a firm understanding of the client's industry, marketing strategy and goals
  • Successfully organize internal teams (media, SEO, creative, content, social, development, and analytics) to collaborate effectively together to deliver results
  • Manage internal aspects of project implementation including preparation of client briefs and proposals, budget management, tracking client data, QA validation, and reporting of internal and external client activities and communications
  • Deliver effective and efficient documentation, communication and dissemination of information regarding client activities and client administrative procedures.
  • This description has been designed to indicate the general nature and level of work performed by employees within this position.
  • At DAC we celebrate your contributions, provide you with opportunities, and support your total well-being.

Requirements

  • 7+ years' experience in a client services position, managing clients and responsible for account growth
  • 4+ years' experience leading an account team, a portfolio of clients, and related budgets
  • Strong understanding of brand and performance marketing, data-driven decision making, and industry trends
  • Experience managing programs for Fortune 500 companies or similarly sized media budgets
  • Experience presenting and selling to high-level decision-makers at enterprise brands with a national scope
  • Strong proficiency in MS Office, especially PowerPoint and Excel
  • Experience managing internal project operations, including but not limited to scope writing, hours forecasting and management, and budget oversight
  • Experience in growing program revenue and profitability

Skills

  • Work with top-tier clients and cutting-edge tools in the performance marketing industry.

Compensation

  • Develop and execute annual account plans for all client accounts within the portfolio that meet revenue growth and profit margin
  • The estimate displayed represents the typical salary range for this position and is just one component of DAC's total compensation package for employees.

Benefits

  • Competitive salary and comprehensive health benefits.
  • Generous PTO, wellness initiatives and parental leave.
  • Retirement saving plans.
  • Opportunities for continued learning and professional development.
  • Full-time employees are eligible to participate in the DAC benefit programs.
  • Competitive Benefits:

Company info

  • We are DAC-a global full-funnel performance media agency dedicated to delivering transformative results.
  • With expertise spanning SEO, paid media, creative production, analytics, and local optimization, we combine the brightest minds with innovative technology to deliver seamless, forward-thinking strategies.
  • Powered by AI, data, and creative ingenuity, we deliver integrated campaigns that engage customers at every touchpoint-from global audiences to individual store locations.
  • Be part of a global organization that values curiosity, transparency, and innovation.
  • Collaborative Culture: Be part of a global organization that values curiosity, transparency, and innovation.

Equal opportunity

  • If you require an accommodation in any aspect of the selection process, please reach out to tacquisition@dacgroup.com

Visa & Work Authorization

  • , color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, p
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