Visa

Visa

Manager, AI Project Management - Global Marketing Services

US - San Francisco, CA

Sponsorship not specified$136k-$217kDetected 3 days ago
LLMsA/B TestingProject ManagementAgileJiraLeadershipCommunicationProblem Solving

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odds of building a lasting career here

64Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
  • Make an impact with a purpose-driven industry leader.
  • Join us today and experience Life at Visa.

Responsibilities

  • Run program management for AI Transformation: Own timeline, milestone, and dependency tracking across all AI Transformation workstreams.
  • Maintain the master program plan, identify critical path items, and proactively flag scheduling conflicts or resource constraints.
  • Drive the program's operating rhythm including standups and milestone reviews.
  • Support the Senior Director on steering committee preparation and stakeholder management.
  • Maintain RAID log and delivery-risk escalation: Own the program's RAID log.
  • Manage the Knowledge Management workstream: Oversee the build-out of the Marketing Services operational knowledge base.
  • Work closely with global and regional Marketing Services peers and data experts to drive inventorying and collection of operational content, ensure consistent metadata tagging and taxonomy are applied, and make the repository AI-ready.
  • Coordinate with subject matter experts to source content, track gaps, and drive sign-off.
  • Drive cross-workstream dependency management: Identify and manage interdependencies between workstreams, ensuring that upstream deliverables land on time to unblock downstream work. Facilitate trade-off decisions when competing priorities arise.
  • Support governance, compliance, and responsible AI alignment: Partner with Legal, Risk, Privacy, Compliance, and Technology teams to ensure AI-enabled offerings and pilots meet responsible AI, governance, regulatory, and Visa standards.

Requirements

  • 8 or more years of work experience with a Bachelor's degree, or at least 6 years of work experience with an Advanced Degree, such as a Master's, MBA, or a PhD.
  • Experience in program management, project management, or management consulting, including managing complex programs with multiple concurrent workstreams, dependencies, and cross-functional stakeholders.
  • Familiarity with AI projects and their unique requirements, including data readiness, experimentation cycles, and responsible AI considerations.
  • Hands-on experience with AI productivity tools such as Claude, ChatGPT, and similar platforms, with the ability to apply them to streamline program management workflows.
  • Experience with RAID management, milestone tracking, critical path analysis, status reporting, and delivery-risk escalation.
  • Experience with program and project management tools (e.g., Wrike, Jira Align, MS Project, or similar).
  • Experience with agile methodologies, specifically Scrum and Kanban.
  • Deep expertise is not required, but practical familiarity and the ability to partner effectively with data experts is essential.
  • Strong ability to translate complex program status, AI project dynamics, and delivery risks into clear executive communications and stakeholder updates.
  • Basic Qualifications
  • Understanding of how LLM-based solutions are built, including familiarity with the generative AI technology stack, prompt engineering, and the data and infrastructure requirements that underpin AI agent development.
  • Demonstrated success driving complex, cross-functional programs with measurable business impact in a global, matrixed organization.
  • Comfort working with content structuring concepts such as metadata tagging, taxonomy design, and preparing content for AI ingestion. Deep expertise is not required, but practical familiarity and the ability to partner effectively with data experts is essential.

Nice to have

  • 10 or more years of work experience with a Bachelor's Degree, or at least 7 years of work experience with an Advanced Degree, such as a Master's, MBA, or a PhD.
  • Demonstrated hands-on experience with a range of AI tools and platforms, with the ability to use AI to streamline operations and deliver measurable business impact.
  • PMP, PgMP, or similar program management certification.
  • Familiarity with payments, banking, fintechs, or card products is a plus.
  • Additional Information
  • This role requires a leader who combines strategic thinking with hands-on execution.
  • Familiarity with AI project dynamics, including iterative development, shifting requirements, data dependencies, and the need to balance speed with responsible deployment, is essential.
  • The candidate should be extremely organized, demonstrate quick follow-through, and bring a strong bias toward action.

Skills

  • Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location.

Compensation

  • For roles located in the US, the estimated salary range for this position is $136,000.00 to $ 217,000.00 USD per year, which may include potential sales incentive payments (if applicable).

Benefits

  • Deliver status reporting and cross-team coordination: Produce status reports, dashboards, and executive updates on program health, milestone progress, and delivery risks.

Company info

  • Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
  • At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
  • Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
  • Join Visa and do work that matters - to you, to your community, and to the world.
  • Progress starts with you.

Visa & Work Authorization

  • Join us today and experience Life at Visa.
  • Seeking a candidate who will be based in the Visa San Francisco Office in Mission Rock.
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This listing is sourced directly from Visa's careers page and normalized into a canonical job model.