Bitdeer Technologies Group
Customs Compliance Specialist (Bilingual: English/Mandarin)
Los Angeles, CA · Full-time
Sponsorship not specifiedDetected 14 hours ago
NegotiationExcelValuationSupply ChainLogisticsProcess ImprovementProcurementCommunication
About the role
- If you thrive on technical accuracy, strong vendor coordination, and proactive risk management, we want to hear from you.
- Liaise with customs authorities, customs brokers and port terminals in Vietnam, Malaysia, Singapore, the US and other regions, track clearance progress, and handle customs inspections, valuation and duty payment.
Responsibilities
- Independently build standardized and replicable management processes and operational standards for import and export customs clearance worldwide, covering key business countries including the United States, Vietnam, Malaysia and Singapore.
- Manage daily communication and cooperation with international freight and customs clearance companies to build a stable service provider system.
- Provide complete document support for goods pickup at customs and ports
- Develop a risk response plan for the customs clearance process, in case of sudden customs clearance anomalies, immediately activate the emergency response plan, coordinate with customs clearance agents, customs authorities, and relevant business teams, and promptly and properly handle the situation to shorten the customs clearance delay time.
- Deliver regular specialized training on customs compliance for logistics, business, warehousing and other relevant teams to enhance overall compliance awareness across the organization.
- Track core indicators including clearance lead time, inspection rate, exception rate, compliance pass rate and clearance costs.
- Provide full-chain domestic US customs clearance support for the company's core cross-border business
Requirements
- Work Experience: Minimum 3 years of working experience in global import and export customs clearance management.
Nice to have
- Minimum 3 years of working experience in global import and export customs clearance management.
- Practical experience in cross-border customs clearance for high-value containerized goods and electronic products shipped from Southeast Asia (Vietnam / Malaysia) to the US is preferred.
- Experience in U.S. Customs Bond administration and dangerous goods clearance is a plus.
- Candidates holding relevant professional certificates such as Customs Declarer, Inspection Declarer, Registered Safety Engineer and Logistics Specialist are preferred.
Skills
- Fluent in English (oral & written) is mandatory.
- Ability to speak, read and write in Mandarin is preferred.
- Proficient in import and export customs regulations of the United States, Vietnam, Malaysia, Singapore and other regions.
- Proficient in document management and data statistical analysis.
- About Bitdeer Technologies Group Bitdeer is a world-leading technology company for AI and Bitcoin mining infrastructure.
Visa & Work Authorization
- Work Authorization: Possess valid work permits for full-time work in the US
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This listing is sourced directly from Bitdeer Technologies Group's careers page and normalized into a canonical job model.