Tonkean

Tonkean

Senior Implementation Engineer

Remote (US) · Senior

Sponsorship not specified$145k-$165kDetected 14 days ago
Problem Solving

About the role

  • This is not a traditional implementation or configuration role.
  • Every customer implementation is different.
  • Troubleshoot workflows, integrations, and data synchronization issues while optimizing performance and reliability.

Responsibilities

  • As a Senior Implementation Engineer, you will design and build sophisticated workflow applications for some of the world's largest enterprises using Tonkean's no-code platform.
  • Every customer implementation is different. You'll build intelligent workflows that orchestrate people, systems, AI, and business rules across dozens of enterprise applications.
  • Design and build production-ready workflow applications that combine AI, business logic, enterprise integrations, and intuitive user experiences to solve complex business challenges.
  • Build intelligent automations that orchestrate approvals, routing, SLAs, exception handling, and business rules across enterprise processes.
  • You'll build intelligent workflows that orchestrate people, systems, AI, and business rules across dozens of enterprise applications.
  • Develop reusable workflow components, implementation patterns, and best practices that improve delivery across the organization.

Requirements

  • Strong systems thinking with the ability to translate complex business requirements into scalable workflows and automation.
  • Experience implementing SaaS, workflow automation, integration, or low-code solutions in complex enterprise environments.
  • Familiarity with JSON, data transformations, and system integrations.
  • Excellent troubleshooting skills and the ability to diagnose technical issues where there isn't an obvious answer.
  • Experience translating technical documentation and customer requirements into working solutions.
  • Experience with workflow automation, integration, or low-code platforms.
  • Software development experience in any language.
  • Experience working with AI-powered products or enterprise automation.

Skills

  • Tonkean is the world's first totally customizable process experience platform.
  • That's what Tonkean seeks to be.
  • Comfortable learning new technologies, products, and business domains quickly.
  • Excellent logical reasoning and problem-solving skills.

Compensation

  • Virtual social events, and annual company offsite

Benefits

  • Competitive compensation & equity package
  • 401k, Medical, dental, and vision insurance
  • Tonkean provides each employee with a MacBook Pro and a one-time work from home setup stipend of $1000(USD) upon commencing employment to purchase desk, chair and other work from home tools.

Company info

  • If you enjoy solving technical puzzles, thinking in systems, and building software that customers immediately use, you'll thrive here.
  • Demonstrate completed solutions to customers, incorporate feedback, and contribute ideas that shape the future of the Tonkean platform.
  • 5+ years designing or building technical solutions for enterprise customers.
  • Comfortable working directly with customers to understand requirements, demonstrate solutions, and iterate based on feedback.
  • Collaborate with workflow architects and customers to iterate on solutions throughout implementation, testing, and deployment.

This listing is sourced directly from Tonkean's careers page and normalized into a canonical job model.