rct
Restaurant Operations and Events Manager
Toronto, Ontario
Sponsorship not specifiedDetected 20 days ago
SalesCommunicationProblem SolvingMentoringMicrosoft Office
About the role
- The Events and Operations Manager assists the General Manager and Assistant General Manager in the day-to-day operations of RCSH restaurant.
- This role is directly accountable for the supervision and management of front-of-house bar operations, hosts, and servers.
- In the absence of the General Manager, the manager oversees and coordinates activities concerning all front-of-the-house operations.
Responsibilities
- Operational Support:
- Help implement and enforce company policies, procedures, and standards as directed by the General Manager.
- Maintain a strong presence on the restaurant floor, engaging with guests to ensure satisfaction.
- Implement strategies to improve guest experience and increase guest loyalty.
- Correctly perform all duties necessary to close the restaurant.
- Support the General Manager in planning, coordinating, and executing events within the restaurant, including private parties, corporate gatherings, and special promotions.
- Collaborate with clients to understand their event needs and ensure their expectations are met.
- Work closely with the kitchen and service staff to deliver seamless event experiences.
- Manage Private Dining events on the books successfully and work pipeline of inquiries, prospects, tentative, and definite bookings.
Requirements
- Minimum of 3-5 years of experience in restaurant management and event coordination.
- Proficiency in restaurant management software and Microsoft Office Suite.
- A minimum of 3 years of Manager experience in a fine dining restaurant is required to be considered. *****
- Proven ability to manage operations and lead a team effectively.
- Strong organizational, multitasking, and problem-solving skills.
- Excellent interpersonal and communication skills.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Nice to have
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- Familiarity with event booking management software, particularly Tripleseat, is a plus.
Compensation
- Competitive salary, commission, and performance-based bonuses.
Benefits
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Maintain familiarity with all national, state, and local safety, health, and sanitation standards and ensure all
Company info
- Opportunities for professional development and career advancement.
This listing is sourced directly from rct's careers page and normalized into a canonical job model.