OpenTable
Account Manager
Washington, DC · Senior
Sponsorship not specified$85k-$90kDetected 20 days ago
CRMSalesAccount ManagementCustomer SupportLeadershipCommunicationPublic SpeakingAdaptability
Stay score
odds of building a lasting career here
47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 3 green-card filings in this occupation, 100% were for a worker who already held the job.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.
- By driving meaningful product adoption and gathering crucial feedback for our upgrades, you will have a tangible impact on the success of both local businesses and our global network.
- This role involves significant time in the field to cultivate strong, in-person relationships primarily in DC, and secondarily in the Maryland and Virginia region.
Responsibilities
- Serve as a strategic advisor to restaurant partners by cultivating relationships, conducting data-driven business reviews, and acting as the primary contact for customer inquiries.
- Optimize restaurant operations by assisting with system configurations and educating operators on actionable industry trends.
- Collaborate with your Account Executive counterparts through an account management lens, embodying OpenTable's #WinAsOne value.
- Collaborate cross-functionally with marketing on occasional promotional programs.
- Conduct regular in-person meetings with restaurant partners in your market, dedicating up to 75% of your time to in-person field engagements.
Requirements
- 3+ years of account management, customer service, or equivalent experience within a restaurant or hospitality environment
- Proven ability to handle business objections, utilize a consultative sales approach, conduct marketing and ROI analyses, and effectively present data-driven insights.
- This hire must be located in Washington, DC or metro commutable suburbs.
Nice to have
- Advanced analytical skills with a strong track record of identifying new business opportunities within existing client portfolios.
- Experience collaborating seamlessly across multiple departments to achieve strategic results in a fast-paced environment.
- High adaptability and appreciation for working in an innovative, forward-thinking environment.
- Familiarity with the local hospitality and restaurant landscape in the Washington, DC market.
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Paid volunteer time
- Focus on your career growth:
Compensation
- Work from (almost) anywhere for up to 20 days per year
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Benefits
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Competitive retirement and health plans
Company info
- Every employee at OpenTable has a tangible impact on what we do and how we do it.
- You'll also be part of a global team and its portfolio of metasearch brands.
- Hospitality is all about taking care of others, and it defines our culture.
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This listing is sourced directly from OpenTable's careers page and normalized into a canonical job model.