Lovingly

Account Manager - Floral Business Services

Hopewell Junction, New York, United States

Sponsorship not specified$75k-$100kDetected 69 days ago

RESTSEOSalesAccount ManagementCustomer SupportIntercomCadenceLeadershipMentoring

About the role

Specific structure is discussed at the offer stage based on the level you come in at.

Our partners are florists - and the work we do for them shows up at weddings, funerals, birthdays, and every moment in between.
Role Summary We're hiring Account Managers across three levels - Junior (Level 1), Senior (Level 2), and Key Accounts (Level 3) to own end-to-end partner relationships across the full lifecycle: onboarding, retention, growth, customer support, save plans, and offboarding.
Every Account Manager at Lovingly owns a defined book of florist partners, drives growth through
Level 2 - Senior Partner Success Manager Drive growth and take ownership of revenue expansion.
Manage a portfolio of growth and emerging partners, balancing retention with expansion Own the full new shop sales cycle - from qualified pipeline through demo to close Continue leading ads enrollment and partner growth conversations Execute save plans and CX recovery strategies with a focus on long-term value Contribute to team development by leading training sessions and mentoring junior team members
You won't be fighting to convince partners that they need a strategy.

$75,000-$100,000, dependent on level and demonstrated experience.
The role also includes variable
a quarterly performance bonus tied to outcomes, a per-close sales accelerator (for levels with sales scope), and a per-event ads enrollment incentive.
Specific structure is discussed at the offer stage based on the level you come in at.
How to Apply Apply directly through Workable with your resume and a brief note answering three questions: What level are you applying for (Junior / Senior / Key Accounts), and why?
Talk to me about your relationship with change and how you tolerate ambiguity.

Comprehensive health insurance, dental, vision
a quarterly performance bonus tied to outcomes, a per-close sales accelerator (for levels with sales scope), and a per-event ads enrollment incentive.

About Lovingly Lovingly is an AI-driven emotional commerce platform serving around 1,000 independent florists across the U.S. and Canada.
We provide platformed websites, point-of-sale, and digital marketing services that help local florists win in their local markets while building a consumer brand that customers return to.
We're a B2B technology platform.
We build systems, not one-off campaigns, and we use AI as a core part of how we operate, not as a buzzword.
If you're energized by owning a book end-to-end, running a structured cadence, and operating AI as a core part of how you work - we'd love to hear from you.

k partners with documented intervention steps Present paid ads enrollment opportunities to eligible partners and secure opt-ins Update your portfolio scorecard at the defined weekly cycle Document partner decisions and f

This listing is sourced directly from Lovingly's careers page and normalized into a canonical job model.