solari

Supervisor, Clinical Services (LPC, LAC, LMSW, LMFT, LIAC, LAAC)

Arizona, USA

Sponsorship not specifiedDetected 75 days ago

LeadershipCommunicationCritical ThinkingMentoring

About the role

Exposure to noise typical with office operations.
Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need.
At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives.

The Supervisor, Clinical Services, effectively initiates, communicates, and collaborates with the contact center leadership on program service delivery, training, and clinical initiatives.
Provide coaching and oversight to team leads for effective management of call center operations.
Training of all new team leads, crisis agents, and peer support specialists.
Effectively initiates, communicates, and collaborates with the contact center leadership on program service delivery and components, training, evaluation and outcomes, clinical initiatives, new projects, and building a successful team.
Real-time staff support through clinical staffing, call monitoring, and answering of incoming crisis calls when needed.
Maintains effectiveness when experiencing major changes in work tasks or environment;
Builds and maintains collaborative relationships that facilitate the accomplishment of goals;

you must be connected to your home internet modem/router with ethernet cabling (Cat5e or better - this can be provided to staff as needed)
Ability to hear and speak.
Master's Degree,

Critical thinking skills and effective decision-making within the context of the organization's culture;
Flexible interpersonal style to help coach others; Provides timely guidance and feedback;
Results in task accomplishment;
Clear/concise/logical verbal and written business communication for the execution of vision and strategic initiatives;
Plans effectively; establishes courses of action for self and others to ensure work is completed efficiently;
Adjusts effectively to new processes;
Technical, industry-specific knowledge about healthcare, behavioral health, crisis services, and clinical standards of practice.

Generous paid time off (PTO)
Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
Basic Life Insurance
Short Term & Long Term Disability- Starts first of the month after 90 days of employment
Use appropriate methods and a flexible interpersonal style to help coach others: provide timely guidance and feedback services.
Education & Experience:
Current AZ Behavioral Health License (LPC, LAC, LMSW, LMFT, LIAC, LAAC) OR
On-site fitness room free to all employees (Tempe Office)

This listing is sourced directly from solari's careers page and normalized into a canonical job model.