Csc Holdings LLC

Csc Holdings LLC

Insurance Call Center Representative

USA - TX - ANY CITY, USA

Sponsorship not specifiedDetected 35 days ago
CRMCustomer SupportCommunicationProblem SolvingAdaptability

About the role

  • This role requires strong communication skills, attention to detail, and the ability to operate in a fast-paced, high-volume call center environment.
  • The role involves supporting clients with regulated financial and insurance-related services.
  • We're committed to fostering an inclusive environment where everyone can thrive.

Responsibilities

  • Accurately document all customer interactions, transactions, and resolutions in internal systems.

Requirements

  • 2+ years of experience in customer service, call center, or a high-volume client-facing environment.
  • Strong communication skills (verbal and written) with the ability to explain information clearly and professionally.
  • Ability to multitask and navigate multiple systems efficiently.
  • Maintain a strong understanding of products, services, and regulatory guidelines.

Nice to have

  • Experience in financial services, insurance, or brokerage environments.
  • Experience working with CRM systems or call center technologies.
  • Key Skills & Competencies
  • Customer-focused mindset with a commitment to service excellence
  • Strong problem-solving and analytical skills
  • Adaptability and ability to quickly learn new systems and processes
  • Ability to remain calm and professional under pressure
  • Strong listening and interpersonal skills

Company info

  • DXC will respond only to requests for accommodations due to a disability.
  • Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.
  • These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.
  • DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
  • More information on employment scams is available here.

Visa & Work Authorization

  • sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law
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This listing is sourced directly from Csc Holdings LLC's careers page and normalized into a canonical job model.