BetterUp
Director, Network Deployment
Austin, TX · Director
Sponsorship not specifiedDetected 44 days ago
RecruitingCustomer SuccessLeadershipCollaborationMentoring
About the role
- BetterUp's coaching network is one of our most differentiated assets - and its value depends entirely on how effectively we deploy it.
- This is a builder role: you're not inheriting a finished function, you're defining what it becomes.
- If you're energized by creating the playbook, not following it, this is for you.
Responsibilities
- Define and lead the strategy for how BetterUp's coaching network is enabled to drive measurable partner outcomes - evolving the function from operational execution to a strategic services capability.
- Build and maintain a scalable, commercially viable services offering that GTM can position and sell
- Represent the voice of the client in internal conversations about network strategy, coach standards, and service design.
- Own the standards and methodology for building high-quality, fit-for-purpose coach deployment strategies.
- establish feedback loops that drive continuous improvement.
- Build and maintain a scalable, commercially viable services offering that GTM can position and sell; ensure services are clearly scoped, priced, and tied to value.
- Lead and develop a team of 3 - 4 specialists across deployment and network administration; set clear expectations, create space for growth, and build toward the skill profile needed for success.
- Identify automation and AI opportunities within the function; partner with engineering and operations peers to reduce manual coordination and increase team leverage.
- Demonstrated ability to build operational infrastructure - not just execute existing playbooks, but design, institutionalize, and improve them.
- Experience leading cross-functional initiatives and influencing stakeholders without direct authority; you move Sales, CS, and Product partners toward alignment.
Nice to have
- Familiarity with services pricing, cost-to-serve modeling, or commercial operations in a platform or professional services context is a strong plus.
Compensation
- A competitive compensation plan with opportunity for advancement
Benefits
- At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
- Medical, dental, and vision insurance
- Flexible paid time off
- Learning and Development stipend
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This listing is sourced directly from BetterUp's careers page and normalized into a canonical job model.