Aperia
Business Analyst
Dallas, Texas, United States · Full-time
No sponsorshipDetected 16 days ago
ReactSQLAzureData AnalysisData EngineeringProject ManagementAgileCustomer SupportCommunicationSharePoint
About the role
- Summary Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries.
- With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations.
- Aperia's clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities.
Responsibilities
- Build and maintain strong client relationships as the primary point of contact for day-to-day operations, issues, escalations, and projects as a primary analyst.
- Conduct requirements definition sessions, create entity relationship definitions, application and business workflow analysis and contribute to SDLC as needed.
- Coordinate client UAT efforts and manage issues log as needed.
- Run data queries to aid in requirements gathering and client support.
- A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.
- An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management.
Requirements
- Bachelor's degree in Information Systems, Information Technology, Computer Science, Business, or equivalent technology degree/experience
- 2 + years of experience in a BA role with increasing responsibility
- Experience eliciting and documenting software requirements
- Ability to formulate and execute test plans to ensure business needs are met
- Intermediate knowledge of project management practices and project life cycle phases
- Excellent written and interpersonal communication skills
- Strong attention to detail with a proactive mindset and a passion for continuous learning
- Must be able to communicate effectively with diverse types of customers, employees, and various management levels both within Aperia, clients, and vendor organizations to identify and resolve system, network, software application, and customer service issues
- Analytical skills, including a thorough understanding of how to interpret business needs and translate them into user friendly software and operational requirements to maximize value
- Software Project Management experience
- QA use cases, QA testing, and Bug Tracking tools
- Understanding of the software development life cycle (SDLC) and Agile methodologies
- Proficient using Office 365 products including SharePoint
Nice to have
- SAFe methodology is a plus
- Proficiency in Azure Dev Ops is a plus
- Previous programming experience and writing complex T-SQL queries is a plus
- Previous programming experience in.NET, React, and API-centric code bases is a plus
- Experience in the Financial or Electronic Payment Processing industry is a plus
Benefits
- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Life insurance
- Parental leave
- Disability insurance
- Education reimbursement
- Fitness membership
- Volunteer time off
- Provide services such as troubleshooting, consultation, and education to clients on Aperia software products, industry trends, and best practices.
Company info
- Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry.
- Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms.
Visa & Work Authorization
- This position is not eligible for sponsorship.
This listing is sourced directly from Aperia's careers page and normalized into a canonical job model.