AfterShip
Sales Enablement Manager
Lehi, Utah
Sponsorship not specifiedDetected 6 days ago
WritingHubSpotCRMSalesOutbound SalesForecastingCustomer SupportShopifyCommunicationMentoring
About the role
- AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide.
- Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr.
- Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team.
Responsibilities
- Design and deliver training programs that keep the sales team up to date on product launches, PMM updates, sales methodology, and go-to-market motions
- Build, maintain, and roll out sales playbooks that equip AEs and BDRs with the messaging, objection handling, and deal strategies they need to succeed
- Contribute to key go-to-market initiatives and outbound motions, coordinating enablement strategies that support revenue targets
- Establish consistent coaching and performance evaluation frameworks to identify gaps and drive improvement across the team
- Leverage outbound tools and CRM systems to surface patterns, coach on best practices, and drive improvements in close rate and ACV
- Produce and refine sales collateral and copywriting for outbound sequences and other content that supports the sales cycle
- Partner with Solutions Architects on enablement programs relevant to their pre-sales motions
- Collaborate with the cross-functional Enablement Managers to share best practices and ensure consistency across go-to-market teams
- Experience building playbooks, running product launches end-to-end, and partnering closely with PMM and Product teams
- Analytical mindset with the ability to leverage data and insights to inform decisions and drive continuous improvement
Requirements
- Thrive & Grow: There's no ceiling to what you can achieve or learn here.
Nice to have
- 3-5 years of experience in a sales enablement role, with a track record of building and rolling out programs independently
- SaaS and ecommerce industry experience is preferred
- Proficiency in revenue and CRM platforms such as Gong and HubSpot
- experience using these tools for coaching, forecasting, and measuring enablement impact
- Experience in establishing KPIs to measure the effectiveness of enablement initiatives
- Excellent communication, presentation, and coordination skills
- Strategic mindset with the ability to align enablement initiatives with broader organizational objectives
- Experience collaborating cross-functionally with product, marketing, and solutions teams
Skills
- This is a hybrid-flexible position, with an expectation to come into the Utah office about 3-4 times per week.
Compensation
- Competitive compensation
Benefits
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Annual learning & wellness benefit
- Monthly book perk
- Remote-first/hybrid-flexible work setups
- In-office lunch and commuter benefits for those located in our hub locations
Company info
- AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
- AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
- AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
- Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
- AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape.
- Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
- AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout.
- By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
- Squatch, and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
- The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
- Your Mission:
Equal opportunity
- equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
- We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
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This listing is sourced directly from AfterShip's careers page and normalized into a canonical job model.